Cable Forum - Caller ID

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- - Caller ID (https://www.cableforum.uk/board/showthread.php?t=33653193)

Sooty Baxter

25-07-2009 12:23

Caller ID

When we first moved to VM Cable, we were promised that we could have caller id. The sales people were wrong (surprise, surprise) and it transpires that actually it is not available in our area (BN1) and the charge for the service has been refunded. 1471 works - so if they are able to read the incoming number why can't that information be transmitted to our caller id phone? I wonder if anyone can suggest a way of screening incoming calls in another way?

Kymmy

25-07-2009 12:30

Re: Caller ID

What area code are you in (found at the top of the bill)?

Sooty Baxter

25-07-2009 12:37

Re: Caller ID

Quote:

Originally Posted by Kymmy (Post 34840802)

What area code are you in (found at the top of the bill)?

the area reference on the bill is 20. Our area dialling code is 01273.

Kymmy

26-07-2009 09:38

Re: Caller ID

Check out http://www.virginmedia.com/customers...main-guide.pdf

Call 1765 and it'll tell you which color code is relevant for your area and that'll enable you to see which servcies you can get

Sir John Luke

26-07-2009 11:19

Re: Caller ID

In that guide, the colour coding doesn't cover caller id. It just says it is not available in all parts of the network.

dsmuk

26-07-2009 14:00

Re: Caller ID

What a useful PDF document... never knew you could have call reminder service or the quick dial service.

Are these free to use??

robolots

10-08-2009 02:18

Re: Caller ID

We were promised caller id too, but it is not in our area (Folkestone-CT20 postcode)

I can't understand why it isn't available-surely it's not that hard to enable?

Mr_Moo

11-08-2009 09:02

Re: Caller ID

It's to do with the type of channel cards in the cabinet that your lines go through. They would have to be replaced/upgraded.

BenMcr

11-08-2009 09:35

Re: Caller ID

Quote:

Originally Posted by dsmuk (Post 34841373)

Are these free to use??

The only completely free feature is Free Voicemail (and outbound caller id supression). All other features have a charge

robolots

11-08-2009 10:15

Re: Caller ID

Quote:

Originally Posted by Mr_Moo (Post 34851674)

It's to do with the type of channel cards in the cabinet that your lines go through. They would have to be replaced/upgraded.

That's a fair point, but my cabinet was brand new as we were the first connected to it in 2007!!

Mr_Moo

11-08-2009 12:29

Re: Caller ID

You were connected to the cabinet then or it was brand new then?

Either way, if the cards used in the cab don't support CLI..... (caller line ID)

robolots

11-08-2009 13:37

Re: Caller ID

It was brand new then, we were the first connected to it as we moved and initially we couldn't take our virgin services with us, but they called us back and said a new cabinet install had just taken place so we could still have virgin services

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