Cable Forum - Email problems...

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holgi02

22-07-2009 12:34

Email problems...

Hi All,

I am getting the following as an error when tring to send email through Outlook

"The server responded: 421 aamtaout04-winn.ispmail.ntl.com connection refused from [85.235.244.194]" :mad:

I noted there were similar issues on a thread last year - did anyone get an answer for this from VM at that time, or is there a setting that needs to be changed in my account settings in Outlook?

Cheers,

Gil.
BTW as you can see I am na ntl person - have I missed VM moving everyone to a visrgin-media account :dozey:

Peter_

23-07-2009 00:07

Re: Email problems...

Quote:

Originally Posted by holgi02 (Post 34838674)

BTW as you can see I am na ntl person - have I missed VM moving everyone to a visrgin-media account :dozey:

No you will be notified during the next 12 months when the change in your area is ready to roll.

AntiSilence

23-07-2009 00:09

Re: Email problems...

Quote:

Originally Posted by Moldova (Post 34839161)

No you will be notified during the next 12 months when the change in your area is ready to roll.

Not heard about that... Going to be losing @ntlworld.com then? Good job I'm switching all my e-mails to 3rd party web mail provider then.

Peter_

23-07-2009 00:20

Re: Email problems...

Quote:

Originally Posted by AntiSilence (Post 34839164)

Not heard about that... Going to be losing @ntlworld.com then? Good job I'm switching all my e-mails to 3rd party web mail provider then.

Virgin press release from 15/04/09
http://pressoffice.virginmedia.com/p...cle&ID=1276473

AntiSilence

23-07-2009 19:14

Re: Email problems...

Quote:

Originally Posted by Moldova (Post 34839171)

Virgin press release from 15/04/09
http://pressoffice.virginmedia.com/p...cle&ID=1276473

Ah ah, thanks :)

Quote:

Existing customers will then be migrated across to the new service at no extra cost and will be able to keep their existing @blueyonder.co.uk, @ntlworld.com or @virgin.net email addresses or choose to sign up for new @virginmedia.com email addresses

Peter_

23-07-2009 19:55

Re: Email problems...

Quote:

Originally Posted by AntiSilence (Post 34839676)

Ah ah, thanks :)

I for one am keeping my @blueyonder.co.uk email addy as I use it for to many things and to change would be a lot of hassle.

AntiSilence

23-07-2009 20:22

Re: Email problems...

Quote:

Originally Posted by Moldova (Post 34839707)

I for one am keeping my @blueyonder.co.uk email addy as I use it for to many things and to change would be a lot of hassle.

Yeah, could be a hassle. Had my @ntlworld addy since 1999 and used it for everything. Recently began changing to GMX webmail though.

Sir John Luke

23-07-2009 20:28

Re: Email problems...

Quote:

Originally Posted by holgi02 (Post 34838674)

You can only 'send' from a VM connection. According to 'whois', 85.235.244.194 is allocated to a Danish company! Are you in Denmark, or using a proxy service of some sort?

Matt-08

27-07-2009 17:41

Re: Email problems...

Even if you opt to go for a Virgin Media e-mail address, your blueyonder one will still work.

So if someone sends an e-mail to joe.bloggs@blueyonder.co.uk, it still goes to the joe.bloggs@virginmedia.com Inbox. {Providing they were on Blueyonder before}

Toto	27-07-2009 18:18

Re: Email problems...

Quote:

Originally Posted by holgi02 (Post 34838674)

Your problem is your IP address.

You are trying to connect to smtp.ntlworld.com on a non VM IP address. Just change your smtp server settings to those of your ISP.

EDIT: Apologies didn't see Sir John's post. - Same as he says. :)

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