virgin problems
 

Having really bad connection problems for 4 months, dropping speed all time and sometimes disconnecting anyone know what this could be:S?


Downstream Lock : Locked
Downstream Channel Id : 22
Downstream Frequency : 323000000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 0.4 dBmV
Downstream SNR : 36.1 dB

Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 45800000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 44.5 dBmV
Upstream Mini-Slot Size : 2

Re: virgin problems
 

Power levels are spot on :tu:

Re: virgin problems
 

So what could be the problem eg when i switch pc on the speed is 54 slowly drops to 34 then 18 then 2 sometimes it will stay at 54 and sometimes it will just completly dc

---------- Post added at 23:37 ---------- Previous post was at 22:33 ----------

i Have noticed on an online game im sometimes getting connection loss for 6.8%

Re: virgin problems
 

Are you using a wireless router? I ask as you use the figure 54.
If so, try changing the channel it broadcasts on.

Re: virgin problems
 

No router is wired however connection to pc is wirelss

Re: virgin problems
 

That's what Mags meant.

Have a look in the router's control panel and see if you can find the setting for the wireless channel/frequency.

Try experimenting with changing this number for a different one, you might be getting interference from your neighbours. So, if you're on 7 at the moment try channel 1 or channel 11. Leave it like that for a few days and see if that helps at all, if it doesn't then change again. Work your way through the channels until you work out which is best.

Also, make sure that you've got decent security set up on your router. WPA2 should be the minimum, it's possible that your speed losses could be being caused by someone else using your network to download/browse.

Re: virgin problems
 

Re: virgin problems
 

Hmm wpa2 were can i try this im guessting the channel is on the network cards modem properties? i changed for 1 to 11