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-   -   Are these levels OK for 50meg (https://www.cableforum.uk/board/showthread.php?t=33650418)

cnewton2k 23-05-2009 16:59

Are these levels OK for 50meg
 
1 Attachment(s)
I am now gettin slow speeds and browsing etc

see attached pic

Tech support said everything was ok

chickendippers 23-05-2009 17:01

Re: Are these levels OK for 50meg
 
Cable Forum - View Single Post - Cable Modem Signal Level

cnewton2k 23-05-2009 17:22

Re: Are these levels OK for 50meg
 
this is for 50meg not the others so i would think that wouldnt be correct?

Joxer 23-05-2009 17:50

Re: Are these levels OK for 50meg
 
Any particular reason to post a word document of a screenshot?

cnewton2k 23-05-2009 18:16

Re: Are these levels OK for 50meg
 
because it was easier for me!

Peter_ 23-05-2009 18:43

Re: Are these levels OK for 50meg
 
Quote:

Originally Posted by Solventcandy (Post 34800813)
because it was easier for me!

Your Downstream is fine what about your Upstream, just cut and paste the line for ease and speed.

cnewton2k 23-05-2009 19:41

Re: Are these levels OK for 50meg
 
Channel Type 1.0
Channel ID 2

Frequency
(Hz)
47400000

Ranging Status Success

Modulation 16QAM

Symbol Rate
(KSym/sec)
2560

Mini-Slot Size 2

Power Level
(dBmV)
55.75

T1 Timeouts0 T2 Timeouts0000 T3 Timeouts

T4 Timeouts0

---------- Post added at 20:41 ---------- Previous post was at 20:23 ----------

what are the uncorrectable codewords? is seam to get quite a few of these at the moment!!

Peter_ 23-05-2009 20:43

Re: Are these levels OK for 50meg
 
Quote:

Originally Posted by Solventcandy (Post 34800840)
Channel Type 1.0
Channel ID 2

Frequency
(Hz)
47400000

Ranging Status Success

Modulation 16QAM

Symbol Rate
(KSym/sec)
2560

Mini-Slot Size 2

Power Level
(dBmV)
55.75

T1 Timeouts0 T2 Timeouts0000 T3 Timeouts

T4 Timeouts0

---------- Post added at 20:41 ---------- Previous post was at 20:23 ----------

what are the uncorrectable codewords? is seam to get quite a few of these at the moment!!

Your Upstream is a little on the high side and may need a engineer to lower it.

What you see in the logs are updates that are not required and therefore disabled by Virgin.

cnewton2k 24-05-2009 08:18

Re: Are these levels OK for 50meg
 
Quote:

Originally Posted by Moldova (Post 34800866)
Your Upstream is a little on the high side and may need a engineer to lower it.

What you see in the logs are updates that are not required and therefore disabled by Virgin.

Thanks for that, will try and ring support this afternoon! I have just tried but got put through to New Deli! And surprising enough he didn't have a clue what he was talking about! Told me there was a fault in my area and that it should be fixed within a few days! But there ain't nothing listed on the VM Status page!

lsproc 24-05-2009 09:11

Re: Are these levels OK for 50meg
 
Not every fault is listed on that page, only the main ones are. Ive seen faults on the newsgroups which arent on there.

Peter_ 24-05-2009 10:13

Re: Are these levels OK for 50meg
 
Quote:

Originally Posted by Solventcandy (Post 34800992)
Thanks for that, will try and ring support this afternoon! I have just tried but got put through to New Deli! And surprising enough he didn't have a clue what he was talking about! Told me there was a fault in my area and that it should be fixed within a few days! But there ain't nothing listed on the VM Status page!

Ring Monday after 0800 and you should get through to a UK agent.

cnewton2k 24-05-2009 15:21

Re: Are these levels OK for 50meg
 
Quote:

Originally Posted by Moldova (Post 34801042)
Ring Monday after 0800 and you should get through to a UK agent.

Ok cheers

cnewton2k 24-05-2009 15:36

Re: Are these levels OK for 50meg
 
Quote:

Originally Posted by Moldova (Post 34801166)
Well you are getting a engineer on so maybe better to wait and see what he says.

Sorry you have lost me now!!

Peter_ 24-05-2009 15:42

Re: Are these levels OK for 50meg
 
Deleted that post as I posted it in error:dunce:

nutellajunkie 25-05-2009 01:21

Re: Are these levels OK for 50meg
 
Quote:

Originally Posted by Moldova (Post 34801042)
Ring Monday after 0800 and you should get through to a UK agent.

or alternatively, almost any time, to get through to non-UK agent.. ;)


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