The Saga of the Flashing Light
 

OK,

After 4 years of nigh on perfect service (apart from when that bufoon updated the services and took the whole of the UK out a few years ago) - we downgraded our package from VIP to what is now XL I think.

Not that these are linked, but about about 2 weeks ago into our new "downgraded" package we started to get a flashing light on the V+ Box indicating loss of IP address and therefore internet. Now this has been going on for, I would say, 3 months or so - sometimes works all day, sometimes not.

Recently (last few weeks) we have found our V+ box would just, without warning, reboot itself and when it comes back on it would actually get an IP address and then suddenly drop off again....odd you say. off indeed.

Engineer called out and he arrives and says loss of signal strength is causing the box to reboot...erm...OK - methinks not (I dont believe it but hey ho). He did say even outside the signal strength is bollox and is coming back tomorrow to look at it all.

Anyone else suffered from a mysterious flashing light recently?

Cheers

Cable Guy

Re: The Saga of the Flashing Light
 

A flashing online light indicates a loss of the return path (VoD and red button won't work), it is usually caused by incorrect signal levels.

Usually it's just a case of boosting the signal before it enters your box, but if someone's ballsed it up in the street than it might be a bigger job. Perhaps you could ask your neighbours if they're having a similar problem?

Re: The Saga of the Flashing Light
 

So, a problem "outside" the house no "in". I did extend the cable from the actual Virgin line in the house to another room but I would not have expected after all the years service for it to have flaked out all of a sudden.

Not only that, loss of return pass is not going to make a box reboot!?

Re: The Saga of the Flashing Light
 

Would you happen to be in an ex-Telewest area that's got the 50 Meg service? If so, it's probably a well-known fault that should be fixed by a network change shortly.

In the mean time, you may be able to make the fault go away by unscrewing the cable for a few seconds then reconnecting.

Re: The Saga of the Flashing Light
 

it will cause it to flake out like that

a good reson that you signal may drop all of a suddend offten a lazz enginer doing another job with week signal will swap the taps about

now bingo you got a crap signal rather than the other house

I had to have a repull due to crap signal after much rowing with vm
only to find its crap again 8 weeks later and find out that some lazy engineer has gone and split mine line just out side my property to save his lazy ass having to pull a cable to another house


nothing VM installer do surprise me anymore

Iv seen one place where one monkey had gone in house up the wall in to the loft wound 50 foot of tel and coax cable taped joined together tangled around water tank

out of other side of the house down the wall and into the next house.

cowboys are us