SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

Hi guys, Long time lurker.

Anyone else from the SG7 Area and having issues?

Called up last night after trying alot of things at home first, which resulted in me finding out that the dhcp server for my area was having issues.

Long story short...........

Playing wow got disconnected.

Checked cable modem and such, sync-rdy was all light.

Connect directly to the modem, not able to get an ip. Removed coax, able to get an ip. hmmmmmmmmmm

Called vm who stated that it was a modem fault nothing was going on in the area and an eng would be out today before 12. Call ended happy chappy. that was a result. was expecting to wait ages for an eng.


12 comes and goes no one turns up. My wife has just called vm and was greeted by a message saying there are issues in the SG7 baldock area :( shame no one from vm though to call my wife who had to take a day off at short notice.

Anyways, is anyone else in the baldock area? and facing the same issues?

Also anyone know when the 50mb roll out will come to the baldock/letchworth/stevenage are?

Cheers all.

Re: SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

here we go again

Re: SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

Hey up,

What do you mean by the here we go again comment?

Re: SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

I believe 100meg is referring to his current (and yet to be proven) apparent belief that every single network issue any customer suffers from is down to Virgin's handling of the fight against the thieving **** that run cloned/'hacked' cable modems to receive free services.

:welcome: to the site by the way :)

Re: SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

It most likely a network level fault which will be looked in to, as of yet no one who posts on here knows when a certain area will get 50Mb even us staff get told the same day it comes avilable

Current areas are -

Acton
Baguley
Barnet
Barnsley
Basildon
Bath
Belfast
Bexleyheath
Bishops Stortford
Bolton
Bradford
Brighton
Bristol
Bromley
Camden
Cambridge
Charminster
Chelmsley Wood
Cosham
Coventry
Crawley
Croydon
Doncaster
Dudley
Dundee
Gateshead
Gillingham
Glenrothes
Halifax
Harbourne
Haringey

Hatlepool
Hawkfield
Hayes
Huddersfield
Jarrow
Kings Norton
Lambeth
Leeds
Leeds South
Lewisham
Lincoln
Linlithgow
Liverpool
Livingston
Luton
Maidstone
Mansfield
Middlesbrough
New Malden
New York
Newton Abbot
Norwich
Oldham
Perry Bar
Peterborough
Poole
Reading
Salford
Sandwell
Seven Kings
Sheffield



Shepshed
Smallheath
Solihull
Southend
Southport
Staple Hill
Stockton
Stoke
Telford

Re: SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

Cheers for the replies guys,

Checking the modem info, showed a couple of failed update attempts at the time the connection was lost.

Hoping it is resolved tonite :)

Re: SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

Exeter can be added to that list of 50 Mb/s enabled areas

Re: SG7 Baldock area issue 20mb also any info on 50mb in bal/letch/steven area?
 

Thanks to the peculiarities of the VM network, Exeter doesn't have it's own CMTS's. It's on Newton Abbott (newt).

Nice list though, bbk. Should be a sticky.