Cable Forum - Moving house

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- - Moving house (https://www.cableforum.uk/board/showthread.php?t=33648338)

greyposter

08-04-2009 20:51

Moving house

Hoping to move house in 5 weeks time.How much do VM charge ?
Thank you.

Peter_

08-04-2009 20:55

Re: Moving house

Quote:

Originally Posted by greyposter (Post 34771586)

Hoping to move house in 5 weeks time.How much do VM charge ?
Thank you.

If you have a email account with Virgin you need to ask them to do a Move and Transfer for you otherwise the account will stop working when you move house.

greyposter

08-04-2009 20:57

Re: Moving house

I have a email account but wondered what they will charge me for moving/ reconnection ?

Peter_

08-04-2009 21:00

Re: Moving house

Quote:

Originally Posted by greyposter (Post 34771597)

I have a email account but wondered what they will charge me for moving/ reconnection ?

I am only broadband support so just giving advice to prevent you calling me or my colleagues up and you need to request a Move and Transfer from Customer Services.

I presume another colleague will be along soon to give you the house moving advice.

greyposter

08-04-2009 21:06

Re: Moving house

Thank you kind sir. I've got VM phone so they will have options ?

Peter_

08-04-2009 21:08

Re: Moving house

Quote:

Originally Posted by greyposter (Post 34771604)

Thank you kind sir. I've got VM phone so they will have options ?

You ring 150 and press option 2 then option 1 and just wait for an agent to answer and they will be able to give you all the information you need to help your move go smoothly.

greyposter

08-04-2009 21:14

Re: Moving house

Thank you very much.

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