How do you get the Broadband Size X @ £20?
 

I've been with VM since they arrived and wonder how to get the £20pm size X deal (£15 for first 3 months.) Currently I'm paying £24.47 and called them to be told it's a new customer only deal. :mad:

Re: How do you get the Broadband Size X @ £20?
 

http://www.virginmedia.com/wehearyou/OffersForAll.html


you can read that to them lol

Re: How do you get the Broadband Size X @ £20?
 

Fantastic, thanks v much!!!
Curiously enough I was able to order it online for that price but not over the phone...
Nice to see good old customer services are up to speed as usual...

Re: How do you get the Broadband Size X @ £20?
 

you should have done it by fone so you dont have to pay the £30 extra

Re: How do you get the Broadband Size X @ £20?
 

It depends what your current package is. You can only receive the new deals if you take up a new service or upgrade an existing one.

I don't think the 3 months free is available to existing customers at any point, although I'm happy to be corrected. I was under the impression that it was an enticement for the inconvenience of changing providers.

Re: How do you get the Broadband Size X @ £20?
 

Just out of curiosity chickendippers on your bio it says under location, "Newcastle and Horsham", would that be the Horsham down my way in Sussex or is there another Horsham up near Newcastle?:)

Re: How do you get the Broadband Size X @ £20?
 

Oh, is that the 'we hear you' minisite that they can't be bothered to fix? ;)

Re: How do you get the Broadband Size X @ £20?
 

It's the very same technological backwater! Poor Freeview and DAB signal, plus no lovely fibre optics :)

Re: How do you get the Broadband Size X @ £20?
 

Cheers pal, I didn't think there was a Horsham up in geordieland:) I'm surprised that Horsham hasn't got cable though, I know it runs along the coast from Brighton through Shoreham then to Worthing and on, I just assumed it would have covered Horsham as well being that its not much further inland.