modem/router question
 

I am run my router conected all ways, but i had a tech come today
about my slow speeds, and he said i only need to be in use when using
laptop, but i know people who leave theres how i have got mine . what
how do you have your set up conected. And as for my slow speeds
he took the antuator off (which the last tech put on) saying i did not
need it, and when ran a speed test from their 50mg site it show 19mg
and that was it , even though he knew that this had being going on
since nov of last year, i asked him if the fault on my ubr (high tdx load)
had been fixed , and he did not know what a high tdx load was, mine you
he was in a big van with orange lights on so maybe he usually works
outside. He said to me to be carefull about ring in again about this as
i had rang lots of times. do not know what he ment by that, i have rang
quite a few times about my speeds but only to ask if the fault was fixed
. and virginmedia sent him out this time , after i made a official compliant,
:D:D:confused:

Re: modem/router question
 

I don't understand what you're saying?

If you have a connection problem you should always remove the router and connect your computer directly to the modem. Routers can quite often be the cause of speed problems.

Re: modem/router question
 

Sorry just looked at my post again , just noticed a typing error the word It
is missing. You have answered my question anyway. I only asked the question because todays tech is the first one to tell me this. Thanks for
your info . will try it that way see how things go.
ufitm