Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   New Customer question (https://www.cableforum.uk/board/showthread.php?t=33647956)

fatlip180 29-03-2009 16:14
New Customer question
 
Hi there,

My friend has just joined VM the other day and asked to be conected to the 50 meg service -

However, 50 meg isnt available here so the guy on the phone put her onto 20 meg and said as soon as 50 is available then she will be upgraded.

My question is will she have to have a new modem when the 50 meg is avaiable round here?

Thanks

A

Peter_ 29-03-2009 16:19
Re: New Customer question
 
Quote:
Originally Posted by fatlip180 (Post 34764835)
Hi there,

My friend has just joined VM the other day and asked to be conected to the 50 meg service -

However, 50 meg isnt available here so the guy on the phone put her onto 20 meg and said as soon as 50 is available then she will be upgraded.

My question is will she have to have a new modem when the 50 meg is avaiable round here?

Thanks

A
She will require a new modem that is capable of 50Mb and it will cost a further £80 as it has to be done via a manned installation.

fatlip180 29-03-2009 16:21
Re: New Customer question
 
Would she have to pay for that even if 50 meg was available here now?

Peter_ 29-03-2009 16:24
Re: New Customer question
 
Quote:
Originally Posted by fatlip180 (Post 34764841)
Would she have to pay for that even if 50 meg was available here now?
Yes as that is the charge they make on all 50Mb installs check the link below it is in the small print.

http://allyours.virginmedia.com/html...tech_info.html


All times are GMT +1. The time now is 23:15.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum