10mb Speed Issues
 

Have been having some terrible speeds for a while now (average download speed is 3mb-never near 10mb). Lately been getting aroung 400kb in the evenings. Telephoned VM tonight to explain my speeds but got no where. Had the gall to tell me that if I watch online movie/tv that my speed will drop for about 24hrs. Every speed test I have ran always starts of good but ends abysmally (around 400kb). Uploads speed are a constant 450-512bk so no issues there.
After a while VM stated they spoke to a level 2 tech? who in turn called an area network fault (everyone I know who has 10-20mb say thiers are fine). I'm in the Cardiff area.
Here are my specs if anyone can comment and give me something to go back to VM. Thanks

Have a NTL -250 modem
Acquire a Downstream Channe 402750000 HzLocked
Connectivity State OK
OperationalBoot State OK Operational
Cable Modem Downstream
Downstream Lock : LockedDownstream Channel Id : 0
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -5.0 dBmV
Downstream SNR : 34.8 dB

Cable Modem Upstream
Upstream Lock : LockedUpstream Channel ID : 4
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 37.0 dBmV
Upstream Mini-Slot Size : 2

Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled




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Re: 10mb Speed Issues
 

i upgraded from 2Mb to 10Mb the other day, the fasted speed test i have got is 6 Mb normaly getting about 2 1/2 to 3Mb