20MB speed issue
 

Hi,

Recently I have noticed that my speed is not what it used to be. I always used to get around 18-19mbps but now after running a number of speedtests over the last few days at various times of day the most i've seen is 14.5mbps. I do most of my downloading when I get home from work say between 6-10pm. Even today I ran a speedtest when I got up around 10am and the speedtest hit 15mbps.

Is it possible ive been STM'd?

Anyway heres my modem stats:

Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 4.6 dBmV
Downstream SNR : 41.5 dB


Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 34000000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 46.5 dBmV
Upstream Mini-Slot Size : 2

Forgot to say im in belfast - BT14 area

Appreciate any help

Cheers

Re: 20MB speed issue
 

I am also having speed problems , usually early in the morning i would get around 18-19 mbps but now at the moment i am lucky if i can even get close to 10mbps i am in the M21 area of manchester and for me this has never been a problem like this before , i have checked my modem levels and all seem to be ok so i wonder what it could be ?

Re: 20MB speed issue
 

I have been having speed issues with my 20 Meg feed since January and although I have reported 4 times all I get is we will escalate the fault (Network issues)

Today I found out that my UBR is one those that has been on the STM trial and although I have never triggered STM, the service has been awful.

If your area is on this list you may have the answer which appears to be that what is intended to improve for the most against the few, breaks the system for everyone:mad:

http://allyours.virginmedia.com/html...fficTrial.html