Slow Speeds WA11
 

LO Everybody

Wondering if anybody else is having probelms in the WA11 area its been going on for months but this week has been the worst ever they sent me a new modem last week that has not fixed the issue but now im being told its a network issue thats being worked on with no date of when it will be fixed.

My UBR xx-xxx-xx-xxx.cable.ubr10.know.blueyonder.co.uk

there is no make on the modem all i can find on the bottom is trade name ambit?

my stats from my modem

Cable Modem Status
Item Status Comments
Acquire a Downstream Channel 331000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency : 331000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -4.1 dBmV
Downstream SNR : 35.4 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 23000000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 1280 Ksym/sec
Upstream transmit Power Level : 32.0 dBmV
Upstream Mini-Slot Size : 4

Thanks.

Re: Slow Speeds WA11
 

Hi NeilB and welcome to the forum.
A new modem would never have helped if its a network issue.

Were you given any more info as to what the network problem was?

Re: Slow Speeds WA11
 

I have been told that the network is over populated and also that its due to work installing the new 50mb??

---------- Post added at 21:15 ---------- Previous post was at 21:10 ----------

Its is getting worse everyday normally i dont loose packets.

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Neil>ping bbc.co.uk

Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=40ms TTL=119
Reply from 212.58.224.138: bytes=32 time=40ms TTL=119
Request timed out.
Reply from 212.58.224.138: bytes=32 time=50ms TTL=119

Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 50ms, Average = 43ms

C:\Users\Neil>

Re: Slow Speeds WA11
 

Surley others are having these problems as well or is just me?

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Neil>ping bbc.co.uk

Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=73ms TTL=119
Reply from 212.58.224.138: bytes=32 time=84ms TTL=119
Reply from 212.58.224.138: bytes=32 time=83ms TTL=119
Reply from 212.58.224.138: bytes=32 time=91ms TTL=119

Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 73ms, Maximum = 91ms, Average = 82ms

C:\Users\Neil>ping bbc.co.uk

Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=49ms TTL=119
Reply from 212.58.224.138: bytes=32 time=56ms TTL=119
Reply from 212.58.224.138: bytes=32 time=57ms TTL=119
Reply from 212.58.224.138: bytes=32 time=66ms TTL=119

Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 66ms, Average = 57ms

C:\Users\Neil>

Re: Slow Speeds WA11
 

From the results of your pings I'd be more inclined to say it was FEC
http://en.wikipedia.org/wiki/Forward_error_correction