V+ Problem
 

I recorded a programme (on Five live) on V+ and the picture and sound keeps freezing and the sound goes too. Their are also a few lines in the picture.

Seems to be a signal problem, as only that channel seems to be freezing.

Anyone know how to sort this problem out?

...I just got the V+ a few days ago.

Thanks

Re: V+ Problem
 

It could be that the signal level is too high or too low. This can only be adjusted by a technician. Call Virgin and ask for a visit.