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-   -   Help Logging in with @NTLWorld.com (https://www.cableforum.uk/board/showthread.php?t=33641862)

Keyz333 22-11-2008 15:19

Help Logging in with @NTLWorld.com
 
Hi, This could be a really easy answer, but I have an email with @NTLWorld.com at the end, and I go onto the Virgin website and goto the webmail part, and Cannot log in with it. I need to be able to log in as its from a PayPal account I have used, and I need an email in the inbox.

BenMcr 22-11-2008 15:31

Re: Help Logging in with @NTLWorld.com
 
When was the last time you used the e-mail address?

Keyz333 22-11-2008 15:41

Re: Help Logging in with @NTLWorld.com
 
I'm not actually sure, a While ago, but it is still open and everything, I just can't login on the webmail on Vigin

BenMcr 22-11-2008 16:02

Re: Help Logging in with @NTLWorld.com
 
Contact Technical Support. Even if it may show in the accounts list it may not be active.

Before they moved the systems over if you didn't log at least once in 90 days it got disabled (but not deleted)

Not sure what the rules are now

Keyz333 22-11-2008 16:04

Re: Help Logging in with @NTLWorld.com
 
Alright then, Thanks for the Quick Reply :D

v0id 22-11-2008 16:25

Re: Help Logging in with @NTLWorld.com
 
You can only login from a computer connected to virginmedia

homealone 22-11-2008 16:43

Re: Help Logging in with @NTLWorld.com
 
Quote:

Originally Posted by v0id (Post 34680946)
You can only login from a computer connected to virginmedia

I thought the whole point of webmail is being able to log in from any computer that can connect to the web?

whydoIneedatech 22-11-2008 16:44

Re: Help Logging in with @NTLWorld.com
 
Quote:

Originally Posted by Keyz333 (Post 34680939)
Alright then, Thanks for the Quick Reply :D

Try this login page, you can access your email via webmail from any computer in virtually any location.

http://webmail.ntlworld.com/

Noggo 22-11-2008 16:59

Re: Help Logging in with @NTLWorld.com
 
Try setting up outlook express or visit:
http://www.virginmedia.com/customers...rtal&app=email

---------- Post added at 15:59 ---------- Previous post was at 15:55 ----------

Talking about email, when are the @virginmedia.com email addresses coming out? On the webby it says in the coming months, but I think I remember reading that a while back.

Chris 22-11-2008 17:07

Re: Help Logging in with @NTLWorld.com
 
Quote:

Originally Posted by v0id (Post 34680946)
You can only login from a computer connected to virginmedia

That only applies to webspace. Webmail should work from anywhere.

---------- Post added at 16:07 ---------- Previous post was at 16:06 ----------

Moved to 'webspace, email and browsing issues'.

whydoIneedatech 22-11-2008 17:12

Re: Help Logging in with @NTLWorld.com
 
Quote:

Originally Posted by Noggo (Post 34680963)
Try setting up outlook express or visit:
http://www.virginmedia.com/customers...rtal&app=email

---------- Post added at 15:59 ---------- Previous post was at 15:55 ----------

Talking about email, when are the @virginmedia.com email addresses coming out? On the webby it says in the coming months, but I think I remember reading that a while back.

Just check out the cobwebs on that link:p::p::p:

nigelmclelland 15-01-2010 12:49

Re: Help Logging in with @NTLWorld.com
 
Quote:

Originally Posted by Noggo (Post 34680963)
Try setting up outlook express or visit:
http://www.virginmedia.com/customers...rtal&app=email

---------- Post added at 15:59 ---------- Previous post was at 15:55 ----------

Talking about email, when are the @virginmedia.com email addresses coming out? On the webby it says in the coming months, but I think I remember reading that a while back.

I read that too and have asked CS several times, I think everything TV, BB, Phone and email addresses need to be standardised across the entite VM network. But all this takes time.

BenMcr 15-01-2010 12:57

Re: Help Logging in with @NTLWorld.com
 
@virginmedia.com adddress for existing customers will be avaliable once the @Ntlworld.com migration is complete - which based on the timescales of the other migrations will probably be done by the summer


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