Upgrade from broadband M to L 4mb or 10mb
 

Okay so I was on broadband m package with 2mb connection. I upgraded to broadband L and am getting speeds of 4mb. However I understand that broadband L customers got a free upgrade to 10mb. So my question is do I need to request an upgrade to 10mb or am I already on broadband L 10mb and just experiencing expected speeds. Im wondering whether im still on the broadband L 4mb service.

Re: Upgrade from broadband M to L 4mb or 10mb
 

If you go to http://192.168.100.1 and login with the username and password root and then go into Operation Config, what are your Downstream and Upstream rates?

Re: Upgrade from broadband M to L 4mb or 10mb
 

Hi thanks. My downstream symbol rate is 6952 upstream 2560

Re: Upgrade from broadband M to L 4mb or 10mb
 

Not symbol rate, but instead your data rate on the config page

Re: Upgrade from broadband M to L 4mb or 10mb
 

Its okay guys ive just hit 8mb + so im assuming everythings as should be.