Router Help.
 

Hi,

I moved 3 months ago to my new home and took my ISP (Virgin) with me.

All worked well with my new connection until I fitted a new net-lynx router, my partner and I are now experiencing random disconnects every few hours or so that last for 2 - 5 seconds maximum and then we are reconnected.

This happens simultaneously on both P.C's on the network.

Although it does not seem a problem (few second disconnects every number of hours) it is when we are doing something online that requires a solid connection to be maintained.

Further questions welcome.

Please Help! :)

Re: Router Help.
 

Firstly I'd recommend changing the channel used for the wireless.
It could be there's interference.

Re: Router Help.
 

Oh sorry.

I forgot to mention that we are not using the wireless function, just two computers and a broadband modem into a router on RJ45's.

Re: Router Help.
 

Is the firmware on the router current?

What disconnects, the router or the modem?

Re: Router Help.
 

What is your connection (cable) speed and what model is the router. It could be that the router WAN side can't cope with the speed.

Re: Router Help.
 

are the router and modem getting enough ventilation? They're not tucked away in a cupboard or stacked on top of each other are they?

Re: Router Help.
 

Hi again,

Sorry for the delay in my reply - I have been busy.

the connection is 10mb and the router doesnt actually have a model written on the box or the router itself, it just reads "net-lynx wireless broadband router" it then goes on to list the tech specs:

IEEE 802.11g / 54Mbps / 2.4GHz
Backward compatible with IEEE802.11b
Supports 64/128-bit WEP / WPA / WPA2 / IEEE 802.1x
Supports WDS mode

I'm not sure if there is firmware on the router currently, I did not receive a CD with the package so assume not. I considered flashing some firmware on myself but couldnt find a net-lynx router named as a supported router in any of the mainstream firmwares (DD-WRT, Tomato) so didnt want to risk it.

It is the router that disconnects and the disconnects only began when I fitted the router into the network.

I believe ventilation to be sufficiant, although it is kind of under my desk it is on the edge on a box on a platform and there is nothing near it.

Thanks for all your help and interest so far. :)