virgin capping help please
 

Great forum so glad to be here but need help i spoke to virgin today as slow speeds on internet usually 20meg but was told now capping times are 10 am till 3pm as well as 5 till midnight i said this is not right as i have not had a letter stating this and there is nothing on there website about it can anybody shed some light on this matter please?

Re: virgin capping help please
 

Sorry but there is lots on there website about it

http://www.virginmedia.com/help/traffic-management.php

They have been using STM for 2 years now as far as i can remember

Oh and :welcome: to cable forum.

Re: virgin capping help please
 

my mistake but in my defence i did ask them where it was on the website and they could not find it also lol

---------- Post added at 20:20 ---------- Previous post was at 20:18 ----------

may be time to switch to bethere internet upto 24meg unlimited with no set capping

Re: virgin capping help please
 

To be honest i dont think there Sales people would have told you till they had got you snared, Then they tell you as they :rofl:


Don't blame you at all. The news leaking out of VM towers is that they has ruined the 50 meg product with STM as well. :(

Will they ever learn :rolleyes: