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-   -   Why dont VM offer a flexible "family pack" ? (https://www.cableforum.uk/board/showthread.php?t=33634185)

jbrennand 08-06-2008 00:26

Why dont VM offer a flexible "family pack" ?
 
Just looking at the new better value tariffs for VM customers. £30 buys you 1000 mins and 1000 texts. Would be great if VM offered this to be split over 4 SIMs (or pro-rata for 5 or more) and you could choose the split to suit the individual family members needs. e.g. I'd get....

Me - 350 mins + 100 Texts
Mrs - 350 mins + 100 texts
lass - 200 mins + 600 texts
Lad - 100 mins + 200 texts

4 consecutive numbers would be good too.

I'd go for that right now.

John

Nikesh 08-06-2008 01:49

Re: Why dont VM offer a flexible "family pack" ?
 
I totally agree with you. It would be great to share mins/texts with my family. We hardly use them hence why none of us are on contract, but if Virgin or any other provider did this we would move to it straight away. In America/Canada these 'family packs' are quite popular.

cybernetic_tiger 08-06-2008 10:25

Re: Why dont VM offer a flexible "family pack" ?
 
VM have enough billing issues with fixed rate billing put flexible into the mix and you would never be able to work out what was going on!

Angua 08-06-2008 10:29

Re: Why dont VM offer a flexible "family pack" ?
 
Must admit it would be nice, but as the whole mobile phone charging system is a total mine field of price packages regardless of the supplier I think this one is a long way off.

jbrennand 08-06-2008 13:49

Re: Why dont VM offer a flexible "family pack" ?
 
Quote:

Originally Posted by Angua (Post 34570664)
Must admit it would be nice, but as the whole mobile phone charging system is a total mine field of price packages regardless of the supplier I think this one is a long way off.

As Nikesh says - they are available in north America - but I guess that is a long way off :)

---------- Post added at 12:49 ---------- Previous post was at 12:24 ----------

Quote:

Originally Posted by cybernetic_tiger (Post 34570662)
VM have enough billing issues with fixed rate billing put flexible into the mix and you would never be able to work out what was going on!

How hard can it be ! All they have to do is put the allowances against the numbers - it's what they do now and they can change it easily whenever you want to change tariff.

John

chickendippers 08-06-2008 19:03

Re: Why dont VM offer a flexible "family pack" ?
 
From my experience Virgin Mobile's billing is very competent; they use completely seperate systems from the rest of Virgin Media.

zing_deleted 08-06-2008 20:05

Re: Why dont VM offer a flexible "family pack" ?
 
so who pays the bills when one of those go over and the others do not? do not see this as a feasible idea personally

piggy 08-06-2008 21:48

Re: Why dont VM offer a flexible "family pack" ?
 
the account would be in 1 name, much like your credit card

tweetypie/8 10-06-2008 15:20

Re: Why dont VM offer a flexible "family pack" ?
 
Quote:

Originally Posted by cybernetic_tiger (Post 34570662)
VM have enough billing issues with fixed rate billing put flexible into the mix and you would never be able to work out what was going on!

your spot on cyb.:tu:

PeteTheMusicGuy 10-06-2008 16:06

Re: Why dont VM offer a flexible "family pack" ?
 
You can add up to 6 phones on a BT Mobile account according to this http://www.productsandservices.bt.co...?topicId=23176

bmxbandit 10-06-2008 16:15

Re: Why dont VM offer a flexible "family pack" ?
 
Quote:

Originally Posted by jbrennand (Post 34570565)
4 consecutive numbers would be good too.

If you're very lucky, could happen anyway - my mum and I bought PAYG SIMs from Virgin Mobile, from the same shop at the same time. Our phone numbers we were given up being separated by 17 :p:

jbrennand 10-06-2008 23:54

Re: Why dont VM offer a flexible "family pack" ?
 
Quote:

Originally Posted by zinglebarb (Post 34570961)
so who pays the bills when one of those go over and the others do not? do not see this as a feasible idea personally

It is one account - just that it would be sub-divided up into 4. So if the total allowance is exceeded the account holder pays the extra charge - just as it works now. The account holder then has the pleasure of bestowing maximum vengance upon the family member who transgressed ! 1 month of washing up for you my lad ! I like it more and more:)

John

SMHarman 11-06-2008 01:25

Re: Why dont VM offer a flexible "family pack" ?
 
Quote:

Originally Posted by zinglebarb (Post 34570961)
so who pays the bills when one of those go over and the others do not? do not see this as a feasible idea personally

As others have said, this is common over here. You pay for a family talk plan and then an extra $9.95 a line, the minutes and texts etc are on a first come first served basis rather than you needing to apportion in advance.
http://www.wireless.att.com/cell-pho...equestid=20414
Was just thinking but Orange used to do this, or was it that they just allowed multiple phones in the same house to go on the same bill.
Just looking at my last Orange Pay Monthly bill and I was listed as being on Core Plan 19 so I guess that was a legacy contract style.

m419 29-06-2008 23:08

Re: Why dont VM offer a flexible "family pack" ?
 
Why not launch a petition?

Everytime I get people to moan to Virgin Mobile by email, they always send it to the feedback team and do something to resolve it.

AndyCambs 29-06-2008 23:33

Re: Why dont VM offer a flexible "family pack" ?
 
I'm on £10 per month for 300 minutes and 300 SMS.
With tariffs like that, there's no economic sense to add a sharing tariff.


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