BB down in Reading (RG1)
 

On Sunday morning (7am ish) I noticed the broadband was down (no Ready light but sync light steady on the modem).

I called the service status line and apparrently RG1, RG2 and RG12 were experiencing a loss of broadband service. This carried on throughout the day and at 10pm I called the status line again to hear basically the same message. Cable TV was down at this time too (from listening to the other status message - although I dont have cable TV myself)

No broadband this morning (as of 8am) and the message is still the same on the service line - although there is nothing on the website.

Does anyone know what's going on or whether this will be fixed soon or is it just me?

Thanks

Re: BB down in Reading (RG1)
 

Ring Tech Support on 0906 212 1111 they will tell if its a fault and refund the call if its Virgins fault and they will send out an Engineer to fix it if required.

Re: BB down in Reading (RG1)
 

I can't ring 0906 numbers from work.

It's just the service status line message says it's a big(ish) outage and I'm suprised to see no other people posting about it.....