Cable Forum - messed up cft 2100 settings

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abicampbell

19-05-2008 05:17

messed up cft 2100 settings

I would love if someone can help. I was a little merry last night and somehow I have managed to mess up my cable box. I cannot find any channels now! Is there a way to reset? it seems to be stuck on channel 02 (but with no picture). Neither the box nor control responds unless I pull the power and after that they freeze after a time
Thank you to anyone that can help

Sirius

19-05-2008 05:26

Re: messed up cft 2100 settings

Quote:

Originally Posted by abicampbell (Post 34555231)

If you have tried a reboot and that has failed then its a call to Virgin Media for an engineer visit.

abicampbell

19-05-2008 05:29

Re: messed up cft 2100 settings

Oh dear! I have another box downstairs that works fine. Can I not use any of the F settings to reset? (thank you for helping)

---------- Post added at 06:29 ---------- Previous post was at 06:28 ----------

how do I reboot?

Sirius

19-05-2008 05:32

Re: messed up cft 2100 settings

Quote:

Originally Posted by abi campbell (Post 34555233)

What are F settings ?. The old CFT2100 i had before i went digital was not able to be adjusted by the end user. Your best bet is to get an engineer to have a look at it, then if its faulty it will be replaced

abicampbell

19-05-2008 05:35

Re: messed up cft 2100 settings

Thank you for your help. I am a bit desperate. But surely if i have done some silly thing I must be able to fix it myself. I would have to take time off work to let the engineer in

Sirius

19-05-2008 05:39

Re: messed up cft 2100 settings

Quote:

Originally Posted by abicampbell (Post 34555236)

Thank you for your help. I am a bit desperate. But surely if i have done some silly thing I must be able to fix it myself. I would have to take time off work to let the engineer in

Stick around there will be others along who might be able to help you. Oh and :welcome: to Cable forum.

abicampbell

19-05-2008 05:52

Re: messed up cft 2100 settings

Much appreciated. Thank you honey

---------- Post added at 06:52 ---------- Previous post was at 06:40 ----------

perhaps I can clarify. I pull the power then after I reconnect i can access the menu etc after. And on the remote I can put in F and then 1,2 ,3 etc each giving me a different readout on the box display. for example f then 5 flashes 83 on the display. The problem box is in my bedroom but is connected through my living room box which is working fine. I really need some help as I am now stuck with kids tv !

Stuart

19-05-2008 09:49

Re: messed up cft 2100 settings

If you have pulled the power and plugged it in again, you have rebooted the box. You need to report a fault.

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