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-   -   Ref. How to downgrade service (https://www.cableforum.uk/board/showthread.php?t=33633081)

croma 17-05-2008 23:55
Ref. How to downgrade service
 
after many years with NTL/Virgin and paying top money for a superslow service and limited , I've decided to downgrade to the 4mb service then will probabley cancel and move on, my payment to NTL is for a 24/7 service for and upto 20mb not only few hours a day and tracked on what I download.
There still selling there package with the line UNLIMITED DOWNLOAD so dam mislaeading !!!Anyhow does any one know the link for downgrade mi service or I need to call them?:mad::mad::mad::mad:

whydoIneedatech 18-05-2008 00:29
Re: Ref. How to downgrade service
 
Quote:
Originally Posted by croma (Post 34554510)
after many years with NTL/Virgin and paying top money for a superslow service and limited , I've decided to downgrade to the 4mb service then will probabley cancel and move on, my payment to NTL is for a 24/7 service for and upto 20mb not only few hours a day and tracked on what I download.
There still selling there package with the line UNLIMITED DOWNLOAD so dam mislaeading !!!Anyhow does any one know the link for downgrade mi service or I need to call them?:mad::mad::mad::mad:
Ring 150 from a Virgin phone and listen to the options.

hokkers999 18-05-2008 01:03
Re: Ref. How to downgrade service
 
Quote:
Originally Posted by croma (Post 34554510)
after many years with NTL/Virgin and paying top money for a superslow service and limited , I've decided to downgrade to the 4mb service then will probabley cancel and move on, my payment to NTL is for a 24/7 service for and upto 20mb not only few hours a day and tracked on what I download.
There still selling there package with the line UNLIMITED DOWNLOAD so dam mislaeading !!!Anyhow does any one know the link for downgrade mi service or I need to call them?:mad::mad::mad::mad:
I called customer services and asked them to downgrade me from 20meg to 2 meg. Did while I was on the phone. Modem picked up new config file in less than 24 hours.

cimt 18-05-2008 01:26
Re: Ref. How to downgrade service
 
Quote:
Originally Posted by croma (Post 34554510)
after many years with NTL/Virgin and paying top money for a superslow service and limited , I've decided to downgrade to the 4mb service then will probabley cancel and move on, my payment to NTL is for a 24/7 service for and upto 20mb not only few hours a day and tracked on what I download.
There still selling there package with the line UNLIMITED DOWNLOAD so dam mislaeading !!!Anyhow does any one know the link for downgrade mi service or I need to call them?:mad::mad::mad::mad:
It is unlimited downloading. It's just if you manage to download so little in a certain amount of time then you get you speed changed for 5 hours.


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