Speed or lack of it
 

i'm on xl bb but the speeds i am getting are stupid is anyone else having problems or is it just me ( st1 area stoke on trent )

Fri, 16 May 2008 22:17:46 UTC

Test 1: 1024K took 1062 ms = 964.2 KB/sec, approx 7945 Kbps, 7.76 Mbps
Test 2: 1024K took 1344 ms = 761.9 KB/sec, approx 6278 Kbps, 6.13 Mbps
Test 3: 1024K took 1406 ms = 728.3 KB/sec, approx 6001 Kbps, 5.86 Mbps
Test 4: 2048K took 5203 ms = 393.6 KB/sec, approx 3243 Kbps, 3.17 Mbps

Overall Average Speed = approx 5867 Kbps, 5.73 Mbps

Re: Speed or lack of it
 

OK in Mansfield, Notts. (Done an hour later tyhan the clock says!)

Fri, 16 May 2008 22:39:47 UTC

Test 1: 1024K took 441 ms = 2322 KB/sec, approx 19133 Kbps, 18.68 Mbps
Test 2: 1024K took 425 ms = 2409.4 KB/sec, approx 19853 Kbps, 19.39 Mbps
Test 3: 1024K took 425 ms = 2409.4 KB/sec, approx 19853 Kbps, 19.39 Mbps
Test 4: 2048K took 859 ms = 2384.2 KB/sec, approx 19646 Kbps, 19.19 Mbps

Overall Average Speed = approx 19621 Kbps, 19.16 Mbps

Re: Speed or lack of it
 

Post what modem you have and the power levels and logs after removing your MAC address and serial number.

Login to modem by putting>192.168.100.1 into the browser address bar and when it asks for a username and password use root for both

Re: Speed or lack of it
 

here u go

Cable Modem Information
Cable Modem : Euro-DOCSIS 1.0/1.1/2.0
CompliantBoot Code Version : 3.1.6dSoftware Version : 2.94.1014Hardware Version : 1.19

Downstream Lock :
LockedDownstream Channel Id : 3
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -8.3 dBmV
Downstream SNR : 31.3 dB

Upstream Lock :
LockedUpstream Channel ID : 2
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 47.0 dBmV
Upstream Mini-Slot Size : 2



Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability :
Concatenation Enabled, Fragametation Enabled, PHS Disabled

Re: Speed or lack of it
 

The Downstream Receive power looks to be quite low at -8.3dBmV and I would call up Tech Support for that on 0906 212 1111 and they are available 24/7 as well.

Below is the recommended power levels for both NTL Platforms and you are much lower than both of them.

Bromley (exCable & Wireless) Downstream power levels +6dB to +8 (QAM 64) +2.5 to +5.5 (QAM256)Langley (NTL area) Downstream power levels -2.5dB to +2.5 (QAM 64) -1.5 to +2.5 (QAM256)