Is my connection being butchered?
 

First let me give you the facts:-
- I am on a 4MB connection
- According to the Virgin website there are no upgrades of the network in my area
- I have tested my connection on 3 different PCs with new and old Windows instalations
- I was experiencing the "speed cap" from Virgin until a week ago
- Today I can not get over 180KB/s. Its like I am on a 2MB connection

The funny thing is that its not like I have a problem somewhere along the connection track because the connection is always limited to 180KB/s. There is no fluctuation. It has been a week now and I honestly cant be bothered to call them because I cant tolerate the way they talk down to you.

So my question is - is anyone else experiencing something like this and what can I do apart from calling Virgin?

Re: Is my connection being butchered?
 

My connection went from 4M to zero to 180K this morning... minutes after switch for the day... it hung at 180K for about 25 minutes then went back to 4M.

Re: Is my connection being butchered?
 

go to http://192.168.100.1/ and log in (root, root) and check that the speed is set to 4 meg downstream rather than 2.

Re: Is my connection being butchered?
 

And if your modem is still showing you connected at 4096000 bits/sec, then try multiple simultaneous file downloads:

Start 2 simultaneous downloads from the VM demo games server plus 2 simultaneous downloads of Zen test files. That's four file downloads happening at once!
Now add up each of the four download speeds to get your accurate download rate.