Cable Forum - Customer service and engineer visit.

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- - Customer service and engineer visit. (https://www.cableforum.uk/board/showthread.php?t=33632588)

mac1956

07-05-2008 11:32

Customer service and engineer visit.

I would like to congratulate Virginmedia on their superb service I have received.
I rang 150 2 days ago to report a fault I had on my V+ box and my V box, the lady was very helpful and quickly indentified I needed an engineer to visit.

Given a time of 8-12 for visit today.
The engineer was on the doorstep at 7.55 am all problems fixed and gone by 8.30 am.
Can't knock that for service, not a one off either had problem with broadband connection six months ago and got the same excellent service.

Nedkelly

07-05-2008 12:21

Re: Customer service and engineer visit.

Wow a Nice post for a change :):) and a happy customer :)

esdxc37

07-05-2008 14:25

Re: Customer service and engineer visit.

Quote:

Originally Posted by mac1956 (Post 34546230)

You are not the typical VM cust usualy only get the Knockers here. :)

Jonnymeg

07-05-2008 16:52

Re: Customer service and engineer visit.

Quote:

Originally Posted by esdxc37 (Post 34546406)

You are not the typical VM cust usualy only get the Knockers here. :)

Nowt wrong with Knockers.

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