Virgin Media - STM [BBC Watchdog]
 

Hi Guys

I feel your pain as i live in one of the main area's [Haringey] which is Traffic
Managed all the time.

The only way we can all get this sorted is to complain to the right place
which is mainley "BBC Watchdog" who every one knows in the UK.

All we have to do is to go to the following link and fill in a complaint form.

BBC Watchdog Link: http://www.bbc.co.uk/consumer/tv_and...ct_index.shtml

We need all the people we can to complain as the more complaints the
the better.

Regards, Jagz

PS: Please give your views as well. Thanks

Re: Virgin Media - STM [BBC Watchdog]
 

Nice one Jaqz64, Ive just filled out my complaint form concerning stm and Phorm, lets hope enough people do this to get Watchdog on the case. At the moment VM are getting an easy ride, they certainly wont want to be on Watchdog.

Re: Virgin Media - STM [BBC Watchdog]
 

I applaud you enthusiasm, unfortunately I doubt complaining to Watchdog will bother VM that much even if it makes the show.

The probable answer they will give involves trials and this nasty mythical 3% of users that are affecting everybody that they are clamping down on:rolleyes:.

The average person watching the programme will think oh what a nice company dealing with these nasty people in order to help me.

"Individual People are intelligent, People as a whole are Supid"

/Cynic mode off

Re: Virgin Media - STM [BBC Watchdog]
 

You've got to think ahead of your self mate ....

At least if it does make the show tons of Existing or New Virgin Media users who
ain't aware of the STM been applyed to Boardband will be aware via the show.

More and more complaints will come filling plus any new users who are thinking of
moving to Virgin Media will know through BBC Watchdog.


"""""" Please enter post in this section to confirm your have filled a compaint. """""""""

Cheers, Jagz

Re: Virgin Media - STM [BBC Watchdog]
 

:beer: BUY THE MAN A BEER:

Re: Virgin Media - STM [BBC Watchdog]
 

I've done mine :D made me feel better even if they don't do anything :angel:

Re: Virgin Media - STM [BBC Watchdog]
 

great idea, filled in.

lets pass this on...


a question, how much do ads on TV cost? I say we all chip in and make an VM attack ad of some sort.

Re: Virgin Media - STM [BBC Watchdog]
 

Nice 1 mate, I have just completed the form, and the below is what I put:
Im not sure if they will take notice, but SOMETHING has to be done to show VM that they CANNOT take the pee, take all our money and not give much back in return.

Re: Virgin Media - STM [BBC Watchdog]
 

Finally found the one I needed out of the list :)
Computers and communication

Thanks, filed my complaint too.

Re: Virgin Media - STM [BBC Watchdog]
 

Add another complaint form to the list.

Re: Virgin Media - STM [BBC Watchdog]
 

Also done.

Re: Virgin Media - STM [BBC Watchdog]
 

Just filled mine in here is the quote


"Having had broadband since the start, and had free upgrades I now find i have serious issues.
Had major problems since going to 20mb max speed around 4-6mb and the usual crap of it my router, anti-virus software!!!
Had engineer out yesterday who told me that my area NN9 Corby Northants WAS OVER SUBSCRIBED!!!! and that I would NEVER be able to get 20mb.

This morning (Sunday) i find my d/l speed is 1.79mb a total joke, i have been paying £37.99 since i went to 20mb. How do I stand for getting my money back? and secondly free upgrade from 4-10mb is only gonna make things worse here. It would have been nice for someone to tell me this 12 months ago then I could have gone elsewhere instead of still being ripped off by a bunch of Ar******s "

Re: Virgin Media - STM [BBC Watchdog]
 

Add me to that list.

Re: Virgin Media - STM [BBC Watchdog]
 

Completed, with an adapted version of TehTech's comments:

Virgin Media are still advertising their broadband as "unlimited" when they have a new Traffic Management (STM) policy in place, which is very obviously not unlimited. On the contrary, they are limiting customers’ bandwidth as much as they can.

Also, Virgin are involved with former spyware company Phorm, who intend to "snoop" on Virgin Media's customers. They can see every page a customer visits, and they plan to sell this information to advertising companies. This is illegal. There have been official bodies investigating, the latest of which is 80/20 Thinking, and they have stated that this new spyware from Phorm is illegal.

I would be very grateful if you could investigate these issues as in my and others' eyes, Virgin Media cannot wait to come up with ideas to minimise their commitments to existing customers. They advertise a service as "unlimited" but they limit you every day. All they are interested in is gaining more customers at the expense of existing customers' quality of service.

Re: Virgin Media - STM [BBC Watchdog]
 

Everyone who is stating in their complaint that 80/20 Thinking are an official body are incorrect, they are a consultancy...

Link