PPV Billing
 

Is it normal for VM to charge for a PPV event approximately 3 months after the event has been held?

The only reason I ask is that I have noticed on this months bill, that I have been charged for the Mayweather v Hatton fight, which was held on Dec 8th last year.

Seems strange how they have taken so long to add this to my bill and not the month after like I would expect.

TIA

Re: PPV Billing
 

You should have also got a letter explaining it was due to an IT issue.

Usually it would always be added the bill after it was ordered

Re: PPV Billing
 

Cheers for that. No letter received from them explaining that it may be an IT issue. Also studying further on my bill, I noticed they have charged me full whack for my BB. My BB was discounted for 12 months to a cost of £17.99 p/m due to ongoing issues with my UBR and poor service. Looks like a call to CS is in order. :rolleyes:

Re: PPV Billing
 

IIRC it was always months after the event / film when we had NTL TV that we would be billed for it, as for your BB, cs here ya come, hope it gets sorted soon, only took me 2 calls over 2 months to get mine sorted.