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- - Stm? (https://www.cableforum.uk/board/showthread.php?t=33630462)

ok Heres the deal i have been downloading today but before 4pm come 4 pm i stop and browse normally or some gaming. now yesterday i had been capped as i misjudged my limits 800mb (4mb) but now i ain't downlaoded anything and the strange thing is i been capped do they change this limit for holidays?

http://www.speedtest.bbmax.co.uk/res...3281&v=3916627

normally get 4mb at anytime this is definateley capped

Quote:

Originally Posted by Jonathan90 (Post 34513661)

normally get 4mb at anytime this is definateley capped

Let's just say that it's more than possible and they're investigating...

Give it a couple of days for the techs to figure out (and then another few for the spinners to write an explanation)?

Apparently there's nothing to investigate because, well, nothing happened...

Quote:

"Virgin Media Technical Support - Dxxx Lxxxxxx" <news-support@blueyonder.co.uk> wrote in message news:83rGj.28758$XI.19343@text.news.virginmedia.co m...
>
There were no changes to the STM over the bank holiday weekend, or any
weekend for that matter, it's not that flexible as to change the settings
for different days of the week. Any trials for STM will only be affecting
one or two areas, for instance prior to the 20Mbs rollout, the Preston area
was given it first as a trial. Another recent case where STM was applied at
the wrong time was found to be settings on the UBR, and once identified was
corrected

The next time that you (or anyone else) find that your connection speed has been drastically reduced -- as though you'd been STM'd, but outside of the 4-9pm peak period -- I encourage you to post a message to the TS newsgroup requesting they check your current status.
(It would be useful if you include the first part of your postcode in the subject line.)