cable modem log "help"
 

Hi guys, looking at my event log I noticed my last four entries saying "warning" or "critical", being an absolute novice in these things I was hoping someone could give me some advice. By the way I'm on a 4mb connection and the speed is fine. Should I be concerned by this information or is it OK ? Thanks for any help.
Cable Modem Event Log
First Time Last Time Priority Description
Sat Mar 15 13:08:05 2008 Sat Mar 15 13:08:05 2008 Warning (5) DHCP RENEW WARNING - Field invalid in response
Fri Mar 14 17:06:08 2008 Fri Mar 14 17:06:08 2008 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Wed Mar 12 01:08:05 2008 Wed Mar 12 01:08:05 2008 Warning (5) DHCP RENEW WARNING - Field invalid in response
Tue Mar 11 17:57:30 2008 Tue Mar 11 17:57:30 2008 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Sat Mar 08 15:02:35 2008 Sat Mar 08 15:02:35 2008 Information (7) The s/w filename specified in the config file is the same as ...
Sat Mar 08 15:02:35 2008 Sat Mar 08 15:02:35 2008 Information (7) A software upgrade filename was specified in the config file.
Sat Mar 08 15:02:35 2008 Sat Mar 08 15:02:35 2008 Information (7) Authorized
Sat Mar 08 15:02:35 2008 Sat Mar 08 15:02:35 2008 Information (7) Registration complete!
Sat Mar 08 15:02:35 2008 Sat Mar 08 15:02:35 2008 Information (7) We registered with a DOCSIS 1.0 config file!
Sat Mar 08 15:02:35 2008 Sat Mar 08 15:02:35 2008 Information (7) Received a REG-RSP message from the CMTS...
Sat Mar 08 15:02:35 200

Re: cable modem log "help"
 

If I'm reading it right, there have been several reports over the last few days of similar errors in logs in the TS newsgroup -- in almost all cases there was no obvious problem with the connection and TS asked users to keep an eye on their logs and report it if the errors continued. (Presumably they're meaning "days" rather than hours!)

For instance, in thread ("Modem Reboot, now strange log...."), TS writes:

"I have checked your connection from our side and everything appears fine
with your modem & signal levels and the network looks fine too. The T4 error
in your logs, can indicate issues with the modem. I would advise you to keep
an eye on your modem logs to see if you keep getting any more of these types
of errors. If they appear to be occurring often, then this will require a
tech visit."

hth

Re: cable modem log "help"
 

Thanks very much ceedee that puts my mind at rest a bit more.:tu:

Re: cable modem log "help"
 

iv been getting the same errors but only when iv been loosing service.

Re: cable modem log "help"
 

frogstamper, your sample modem log looks perfectly normal. I'm not clear why Ceedee is referring to that newsgroup posting, because you don't have any T4 errors.