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Limited Or No Network Connection
Hi All...
Im using a laptop after my desktop died and i have a problem being that when i plug directly to the modem via ethernet my network card isnt assigning an IP Address...all i get is a private one. Does anyone have any ideas to help me? Thanks Kenny |
Re: Limited Or No Network Connection
Even after switching everything off, then re-booting first the modem, letting it settle for at least 30 sec to a minute, then re-booting the lappy ?
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Re: Limited Or No Network Connection
Suggest doing the following. (and I appologise if I may seem patronising I don't know how much IT experience you have :) so no offence)
Firstly Turn off the computer & Modem. Now: 1. Plug ethernet (LAN) cable into modem. 2. Boot modem and wait until lights are steady green. 3. Boot Laptop & Log in (if applicable). Now check whether you have an IP Address. If not follow suggestions below: 1. Click on Start and choose Run 2. Type Code:
CMD 3. In the box type Code:
IPCONFIG /ALL 5. at the command prompt type Code:
IPCONFIG /RELEASE * Code:
IPCONFIG /RENEW Code:
IPCONFIG /ALL There could well be a problem with your modem if this does not work. I am presuming that you aren't using a router too. |
Re: Limited Or No Network Connection
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Spoke to virgin tech support, he said it was my NIC so im not sure what to believe at the moment! |
Re: Limited Or No Network Connection
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Re: Limited Or No Network Connection
Right..i think it must be my modem. When i was on the phone to tech support they were saying try it on a friends too see if it works..which i have done and it worked fine. i think it is my modem thats not talking to my network card! iv just done what haydnwalker's suggested and nothing. its still a private ip address.
Kenny |
Re: Limited Or No Network Connection
check your mac address, is it 00.00.00.00
if so, assuming windows os, try changing it for a valid one and then power cycling again. go get a slax livecd and boot that to see if that works, and it will auto assign a new valid mac for 00.00.00.00 type ethernet cards ,just use that new mac inside windows network device drivers ---------- Post added at 23:17 ---------- Previous post was at 23:11 ---------- Quote:
to check the modem, disconnect the cable feed into the modem and power cycle. that should make the modem set itself and give out a 10.* ip range. if needed manually set your ethernet to the 10.0.0.2 ip and try pinging 10.0.0.1 that should be the modem if its not got the cable feed pluged in. |
Re: Limited Or No Network Connection
Is your lappy set to AUTO DHCP???
Right click your network connection>properties>tcp/ip>properties and ensure your using AUTO DHCP and not a static ip. Your lappy might have been using a router or static ip for someother provider(guessing) |
Re: Limited Or No Network Connection
Did it work orginally fine (the laptop top).? on this netwrok.?
Wly did the desktop fail.? was storm damage.? Do you have status lights on the mdoem.? is it at normal state.? (mine is 3 static LEDS) Can test different computer on this network or take this to a different network.?(friends) |
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