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-   -   SIM Only Cable Offer Restrictions (https://www.cableforum.uk/board/showthread.php?t=33625715)

latino 18-12-2007 11:23

SIM Only Cable Offer Restrictions
 
Have just taken out this deal which seems to be a good deal. However, I have found out by letter today that I cannot use the SIM while abroad unless I pay a deposit of £150. This restriction was never mentioned on the web site or when I took out the service over the phone. The fact that I am a long standing VM customer (with a solid payment record) has no influence. Has anyone else hit this problem or know how the restriction can be removed. thanks

lostandconfused 18-12-2007 12:02

Re: SIM Only Cable Offer Restrictions
 
Quote:

Originally Posted by latino (Post 34454417)
Have just taken out this deal which seems to be a good deal. However, I have found out by letter today that I cannot use the SIM while abroad unless I pay a deposit of £150. This restriction was never mentioned on the web site or when I took out the service over the phone. The fact that I am a long standing VM customer (with a solid payment record) has no influence. Has anyone else hit this problem or know how the restriction can be removed. thanks

its only for the first 3 months, after you have paid 3 bills, you dont have to pay the deposit.

logo 18-12-2007 12:25

Re: SIM Only Cable Offer Restrictions
 
Quote:

Originally Posted by lostandconfused (Post 34454451)
its only for the first 3 months, after you have paid 3 bills, you dont have to pay the deposit.

Spot on, exactly right.

latino 18-12-2007 12:55

Re: SIM Only Cable Offer Restrictions
 
thanks for the replies. Spoke to manager at VM Mobile about the restriction, but he would not budge. I had hoped to use the phone in Spain next month but thats not an option now. Despite this restriction the deal is good value.


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