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markmarkymark 08-10-2007 09:19

Router problem arrhhh
 
Yo all.

Have a 'NTL' cable modem.

Have a Netgear router WNR834B

Have two laptops - running windows vista...

Both laptops connect by wireless connection - up to last night at least....

Now I have not changed anything .. but I can not connect to the router with either computer. The network settings can see the router, the signal is OK - but when I try to connect it says 'can not connect'. When I look at the diagnostics it says 'Router may be too far away or hidden'. It says this for both PC's.

Rebooted cable modem and router - no change.

Can connect to the modem directly - so that side of things works.

At least one laptop has connected (this morning) to my work network so I know its wireless settings work.

Any ideas?

1) I thought I might try a hard reset of router back to factory settings (as a last resort?).

2) I did not there are a lot of wireless connections in the road where we live - therefore wondered if I should try changing the channel?

3) Is there anything that NTI / Virgin could have done to the cable modem (speed / firmware update etc) that could effect how the router works?

Any help appreciated.

rgs

MArk

TheNorm 08-10-2007 09:22

Re: Router problem arrhhh
 
Can you connect the computer(s) to the router with an ethernet cable?

markmarkymark 08-10-2007 09:48

Re: Router problem arrhhh
 
yes I can ..

TheNorm 08-10-2007 09:59

Re: Router problem arrhhh
 
... and everything works as it should?

markmarkymark 08-10-2007 10:05

Re: Router problem arrhhh
 
Yes ..everything works directly connected to the router - I can also login to the router that way too. Internet is fine. Its just getting a connection between router and PC on wireless (which was working up until yesterdayn evening).

rgs

MArk

Dai 08-10-2007 10:53

Re: Router problem arrhhh
 
I'd suggest you try option 2 first. There may be other signals on this current channel that are confusing the issue.

markmarkymark 08-10-2007 17:42

Re: Router problem arrhhh
 
Hi All

thanks for advice thus far. Very strange now ... just got home and it connects fine by wireless. But for a 20MBit service I can only download at 1Mbit ... so something is still up ..??!!

Ramrod 08-10-2007 17:50

Re: Router problem arrhhh
 
Whats the signal strength being reported as?

markmarkymark 08-10-2007 18:34

Re: Router problem arrhhh
 
Hi All

Thanks for the feedback - it is all now working and at 20MBit ... but I am not really sure what bit of all this was not working - modem, router, PC or even the ISP ... but so far its working as far as I can see. regards

Mark


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