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Windows XP - crash!
Hi,
Right - bit a of a long shot for you PC dudes! My other PC has a weird issue - intermittently it'll just crash with a white screen - with some occasional black lines across it. No warning - nothing - just crash. It's a fresh install of XP Pro + all available updates. Possibly hardware related - but where do I start in order to troubleshoot? It can hang when it's been on for 10 mins or hours - temperature perhaps? |
Re: Windows XP - crash!
gfx card would be my first port of call. Clean everything reseat hsf with some new past. Try some thermal monitoring tool to see if its hot before the crash but to me it sound gfx related. Anything in event viewer?
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Re: Windows XP - crash!
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Will check event logs... The graphics card is onboard - the board is a MSI RS480M2 (ATI Radeon). |
Re: Windows XP - crash!
Oh dear, as Zingle says, the first port of call would be graphics card, if, as you say its an onboard job then does the motherboard have an AGP/PCI-E slot, if so do you have another graphics card you could try in it?
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Re: Windows XP - crash!
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I've also just changed the CPU fan settings for low / med / high so it might cool the CPU if it goes over one of the thresholds. CPU temp is around 38 degrees. I've also swapped the memory around. |
Re: Windows XP - crash!
and does it still crash? the problem with doing it all at once means you still will not know what caused it. Do not try the gfx untill you have given it test time
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Re: Windows XP - crash!
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Will fire up a few apps and put some load onto it... |
Re: Windows XP - crash!
yeah but its not like its someone elses machine so the wait does not matter. The thing with fault finding is you have to be methodical change all the possible parts together and you still do not know what is causing the crash
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Re: Windows XP - crash!
Well - it's done it once since swapping RAM around - this is an example of what happens:
http://www.mswindowspro.net/My%20Stu.../Monitor01.JPG ...and this one was was taken before swapping RAM etc this morning... http://www.mswindowspro.net/My%20Stu.../Monitor02.JPG Still graphics card we think?? |
Re: Windows XP - crash!
yes. although never seen that before
anything in event viewer? |
Re: Windows XP - crash!
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---------- Post added at 16:24 ---------- Previous post was at 16:03 ---------- Hmmmm.....just fired up safe mode - runs sweet as a nut so I think it's possibly driver related...now - to find the offending driver - first up I suppose is the video driver! ---------- Post added at 17:19 ---------- Previous post was at 16:24 ---------- Update - changed the ATI Radeon driver for the MSI Radeon driver....and disabled all hardware graphics acceleration... |
Re: Windows XP - crash!
Is the graphics sharing your RAM? Seen faulty graphics memory cause the vertiacl lines
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Re: Windows XP - crash!
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Re: Windows XP - crash!
Purchased another graphics adapter - installed and working for the moment...
Now it's just a waiting game to see if it really was the on-board graphics... ....or something more serious... :bigcry: |
Re: Windows XP - crash!
*Bump*
Just to update - it's done the white screen thing once since the new graphics adapter was installed. Found a hardware monitor app and found this: http://www.mswindowspro.net/My%20Stu...mages/volt.jpg Does this indicate the +12 line is low?? On my PC, it's around 11.3v I have a spare PSU so I can try that... |
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