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JamboUK 16-08-2005 16:46

Sending New Domain e-mail via SMTP
 
Hi,

Can anyone help?

OK .. this is the scenario. We have a company domain name registered with BT. We send our Company e-mail through the BT SMTP servers.

We have now also registered a secondary domain name for another business activity. This domain name is registered with another reg Company (UKReg).

The problem we have is not being able to send any e-mail with the new domain name through the BT SMTP server because (and rightly so) of BT's security policy of who sends mail through their servers.

So... how can I do this? Does anyone provide a service to allow me to do this? Anyone got a good solution for this? The amount of e-mail traffic will be minute.

J

MovedGoalPosts 16-08-2005 16:59

Re: Sending New Domain e-mail via SMTP
 
While the domain may be registered with the other company, are they also responsible for hosting. There should be some way of getting the email tags (I think they are called) transferred over to BT.

Simply put most email servers require authentication in some form or other. To let you connect if you are using details that are not part of the network, would cause issues potentially with spammers.

Having said all that, when in my office, and connecting via my office ISP claranet, I can send my personal email that would be returned to an ntl or other addresses using Outlook or Outlook Express. I simply point the outbound smtp server at the clara hosts. The reply to address is setup in outlook to point at my ntl ones, yet no doubt if someone searched the headers of the email they would know it was issued via clara not ntl servers.

homealone 16-08-2005 17:16

Re: Sending New Domain e-mail via SMTP
 
someone will correct me if I'm misunderstanding this, :dunce: but I'm puzzled why sending mail via BT's SMTP server is an issue, as I assume you are still connected via a BT connection.

My own domain host actually recommends using NTL SMTP servers for sending mail - but this only works while connected via NTL.

I notice the blurb from UKReg mentions 'email forwarding' for the domain registration, but only mentions 'using email' for the extra hosting option - I'm wondering if the domain has to be hosted for email to work properly. If that is the case, there are cheaper options than £3.99 per month.

JamboUK 16-08-2005 17:26

Re: Sending New Domain e-mail via SMTP
 
Quote:

Originally Posted by homealone
someone will correct me if I'm misunderstanding this, :dunce: but I'm puzzled why sending mail via BT's SMTP server is an issue, as I assume you are still connected via a BT connection..

BT will not allow access to their SMTP servers using a domain name that is not registered/recognised by them. i.e. the e-mails from name@newdomainname.co.uk are rejected when attempting to send.

Oh.. if it complicates things a little more.... because BT cannot supply Broadband to us in this area we connect via Broadband using Easynet. So are not connecting using BT.

J

MovedGoalPosts 16-08-2005 17:32

Re: Sending New Domain e-mail via SMTP
 
So in which case you should try sending via Easynets SMTP server, whatever that might be.

JamboUK 16-08-2005 17:41

Re: Sending New Domain e-mail via SMTP
 
Quote:

Originally Posted by Rob C
So in which case you should try sending via Easynets SMTP server, whatever that might be.

You know... as soon as I typed my last post I realised what an idiot I have been. Thanks for helping me sort the obvious (and sort another problem too.... but that is another story).

Thanks all.

homealone 16-08-2005 17:44

Re: Sending New Domain e-mail via SMTP
 
Quote:

Originally Posted by JamboUK
BT will not allow access to their SMTP servers using a domain name that is not registered/recognised by them. i.e. the e-mails from name@newdomainname.co.uk are rejected when attempting to send.

Oh.. if it complicates things a little more.... because BT cannot supply Broadband to us in this area we connect via Broadband using Easynet. So are not connecting using BT.

J

do Easynet have an SMTP server you can try?

- lol just seen Rob C's post & your reply - glad you sorted it :tu:


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