Intermitten issue
 

Hi,
In the last couple of weeks, my internet has been working horribly. It keeps disconnecting after every 30 minutes, sometimes after 5 minutes. Is there anyone can help me to solve this problem. Thanks in advance.

Re: Intermitten issue
 

Hi what type of modem do you have and what are the levels to the modem .Find out by gong to 192.168.100.1 password root .This will only work with the ambit modems :)

Re: Intermitten issue
 

It shows a lot of things that i can not understand :(

Re: Intermitten issue
 

We need the upstream level the downstream level and the snr
What type of modem is it ?

Re: Intermitten issue
 

It's Motorola SB5100 SURFboard

Re: Intermitten issue
 

A bit rusty on this modem but there is a section i think its signal levels this should give the upstream and downstream .At a guess it could be the modem if the levels are ok :) Do you have cable tv ? and if you do ,do you have a samung box or v+ box if the bb goes down does the light on the samsung flash or the online light on the v+ go out ?:)

Re: Intermitten issue
 

I have a samsung box but it is in my flatmate's room, I can not check it now. Is there any relation between the modem and the box??

Re: Intermitten issue
 

192.168.100.1/gscan.htm (if htm doesnt work try asp)
check the starting frequency

if its anything other then 331000000 then delete whats in there and put it in

then click the button to restart your modem

then reboot pc and modem.

(you'll need to remove any routers ur using before u can get onto that site)

let me know how u get on :tu:

Re: Intermitten issue
 

Both of them donot work:(

Re: Intermitten issue
 

is the frequency okay? set to 331000000?
or can u not access the page?

set a static ip

control panel, network connections
right click on lac
properties
double click on internet protocol
tcp/ip

set ip address to 192.168.100.11
subnet mask 255.255.255.0

then try and access it :tu:

Re: Intermitten issue
 

it is 331000000 now

Re: Intermitten issue
 

go to start run type ncpa.cpl
right click on local area connection
the tcp and set a static ip of
192.168.100.11 and subnet mask of 255.255.255
and try it

Re: Intermitten issue
 

are u using a router?

Re: Intermitten issue
 

no, i found it, it is on 192.168.100.1/config.html

Re: Intermitten issue
 

does that take you onto the config page or a page displaying the starting frequency?

either way, what is the startin frequency/downstream frequency?