Cable Installer/Network technie - PLEASE HELP
 

As per my previous thread, I have had all kinds of trouble with my digital tv through a samsung smt-2100c since an Ld:20 error last Tuesday.......bad picture quality, freezing, sound dips.....when I go into the Engineering pages I met with flashing possible problems (ORANGE + RED).

This is my engineering page info..,,Can anyone please tell me what this means?? and why the Virgin engineer said the signal was fine and the AGC errors are a faulty stb (now replaced and still doing exactly the same thing!!!!)??

Possible errors Page 8 and 10

Page 8 = DVB DEMOD STATUS

Tuner AGC % - 40 ORANGE
IF/Combined AGC% - 54/47
SNR (db) 47.0

Page 10 = Downstream

Tuner AGC % - Flashing RED 100
IF AGC % - 72
Combined AGC % - 85 ORANGE
SNR (db) - 31.0

It also appears that the DVB lock status goes unlocked, but I'm not sure if this is a glitch as it only seems to happen by changing pages...

Is the above a problem and if so what is the problem ?????:cool:

Re: Cable Installer/Network technie - PLEASE HELP
 

Ive sent you a pm :)