modem configuration status help
 

im trying to check im getting 10meg please could someone talk me through this page i get the page up and and click on the signal tab i then have two boxes with downstream and upstream under downsteam i have this

Frequency-331000000 Hz
Signal To Noise Ratio-39.5 dB
Power Level-0.0 dBmV

upstream
Channel ID-1
Frequency-18800000 Hz
Power-57.5 dBmV

could someone tell me if this is 10meg or even if im on the right page
thanks

Re: modem configuration status help
 

It is in cable modem operation configuration and will look like this for 10meg
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600

Re: modem configuration status help
 

im sorry but on the page i have for my modem i cant seem to find these values,its a motorola

Re: modem configuration status help
 

i cant remember where it is on the motorolla have a look through all the options i think it is in there some where :)

Re: modem configuration status help
 

im sorry to bang on about this ive had a look and the only values i can see are the ones ive posted any other ideas,thanks:tu:also is it ok to click the restart cable modem button

---------- Post added at 13:40 ---------- Previous post was at 13:28 ----------

also this is on the logs page could someone tell me what this means thanks

TLV-11 - unrecognized OID

Re: modem configuration status help
 

Not all modems display it sheera67,
if you really need to know call TSC they'll check your modem TFTP file.

Re: modem configuration status help
 

If you are using the 4200 modem same as me, it doesn't give you this info. Just do a broadband speed test to check the connection speed.

Either use this free program http://www.broadbandspeedtest.net/

Or just go to http://gamefiles.virginmedia.com/blueyondergames/utils/ Then right click on 3DMark03.exe and "Save Target as" to see how fast the file downloads. Then either cancel the download or delete the file when finished ;)

Re: modem configuration status help
 

thank you ill do that

Re: modem configuration status help
 

Looking at your levels the upstream is a bit high might need a tech to look at them he might change the modem :)