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Still possible to get internet through set top box?
Hey all.
I wont go into the ins and outs but in short, royal mail delivered my modem to the wrong house and cant get it back. The soonest virgin will send me a new one is the 27th!!! Anywho, I have the TV installed and there is an ethernet port on the back of the box. I used to connect through my ntl box many years ago. I just want to know, is it possible to get broadband through the new virgin set top boxes at all? If no, then fine, I will have to wait for the new modem. If yes, how do i go about setting it up? Cross over network cable? Any software from somewhere? Particular ip address etc? I plugged it in but it could not get an IP assigned. SO, any help very very very much appreciated :) Thanks in advance all! :) David |
Re: Still possible to get internet through set top box?
I believe that they have stopped providing Internet through a set top box.
And welcome to the site. :) |
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and thank you :) Can I get / buy a modem from anywhere else that I can use. I really needed the net by tomorrow latest? Or does it HAVE to be one from virgin? |
Re: Still possible to get internet through set top box?
you can still get internet thorugh your box just only 5-6MB max
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How do I go about setting it up via the set top box? I phoned support but they "dont support" that method anymore. :) |
Re: Still possible to get internet through set top box?
I still have a STB for my BB.:tu:
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Re: Still possible to get internet through set top box?
THank you for the clear answer. I have the old ntl boxes from 3 residents ago, but if the system is disabled then i guess it is a no go :(
And I assume virgin wont be nice and turn it on for me until I get the mode. Hurumph! So, back to my other question, am I able to purchase a modem from anywhere that will connect to the splitter and can be used as the modem for the service? :) David |
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Re: Still possible to get internet through set top box?
I am ex ntl and until I got the V+ my broadband was via the Samsung 2100c.
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Re: Still possible to get internet through set top box?
As I am a self install I am wondering if I should just ring up and get the broadband activated then give the set top box a shot? Or do i need the modem first because they will want serials etc? :)
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There were 23 old ntl regions before ntl acquired the 15 or so CWC headends. |
Re: Still possible to get internet through set top box?
well fellas ... all i can say is that when 20 meg is knocking the door , it's preety foolish to stick to a STB that can only deliver 6 Mb [ max ] doanload speed . I would advise you guys to upgrade your speed by calling up customer care on 0845 454 0000 and ask them for a modem swap .
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