Help With BeThere
 

Today I Just Got Connected To BeThere Unlimited Getting 100KB Upload When Was Expecting Around 130KB Modem Config States: Bandwidth (Up/Down) [kbps/kbps]: 1,139 / 3,157

Btw, Im Using A 10Meter Extension Could This Be The Problem?

Re: Help With BeThere
 

The extension could be the problem.

Also, go to http://samknows.com . If you type in your phone number, it should give an approximate distance to your exchange.

Re: Help With BeThere
 

Yeah Forgot To Mention That Its 1.60km

Re: Help With BeThere
 

Do you have any telephone extension sockets?

Re: Help With BeThere
 

yeah mentioned above a 10meter extension.

Re: Help With BeThere
 

Remove everything from the line apart from the modem and try again.

Re: Help With BeThere
 

I cannot thats why i have to use a extension.

Re: Help With BeThere
 

Well unless you can move the PC you may never find out if it's the extension. Any line noise, interference etc on the phone?

Re: Help With BeThere
 

Nope no line noise or interference, i was told im not using the correct extension for broadband, so should buy a hard-wire extension in my case.

Re: Help With BeThere
 

Aye, hard wired is better than something designed for temporary use. Trouble is it costs to get it installed professionally. Have you asked for a line test to be run?

Re: Help With BeThere
 

is there anyway you can even temporarily move the router/modem off hte extension to see if thats causing the problem.

Re: Help With BeThere
 

^ Will try and borrow a laptop and try that on friday will get back to this thread then...

Re: Help With BeThere
 

can you get stats off the router/modem

Sync speeds, Attenuation, SNR.etc

Re: Help With BeThere
 

Link Information

Uptime: 0 days, 0:26:23
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,148 / 3,004
Data Transferred (Sent/Received) [MB/MB]: 151.45 / 397.44
Output Power (Up/Down) [dBm]: 12.0 / 17.5
Line Attenuation (Up/Down) [dB]: 28.0 / 49.5
SN Margin (Up/Down) [dB]: 6.5 / 6.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 406 / 0
FEC Errors (Up/Down): 0 / 1,791,828
CRC Errors (Up/Down): 127 / 480
HEC Errors (Up/Down): 2,423 / 132

Re: Help With BeThere
 

You may also want to remove the bell wire.
And download the DMT tool, this will allow you to adjust your modem/router SNR levels
http://dmt.mhilfe.de/

r00t:edit
Ya, you deffo need to setup a good hardwired extension and remove the bell wire to improve SNR before using the DMT tool.