Cable Forum - Virgin Media in trouble with police

Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Fixed Phone Service (https://www.cableforum.uk/board/forumdisplay.php?f=59)

- - Virgin Media in trouble with police (https://www.cableforum.uk/board/showthread.php?t=33612812)

Virgin Media in trouble with police

Quote:

My sister who has phone services with NTL (VirginMedia) reported her
phone line faulty some weeks ago, a visit by an engineer pinpointed
an underground cable problem.

She was given a date of I believe of May 15th (job no. 1193066) for
remedial work to be carried out.

Now she has a problem whereby calls are being generated without her
using the house phone to "Emergency Services", this evening she has
had phone calls from the police asking why she is contacting Emergency
Services and what is the problem!

She has had to explain that she has not made any calls to the
emergency services and they have given her a "Police incident" number
and asked her to contact VirginMedia services as a matter of priority.
Today the police have received 3 emergency calls traced to her phone,
they say that they have to respond to these calls.

Tonight she has spent over 40-minutes trying to contact the
VirginMedia call-centre before her call was picked up by the Indian
call-centre, after explaining the situation she was told that there
was nothing they could do!

She has since been back in contact with the Police to explain what the
situation is and they are not best pleased with VirginMedia.

Re: Virgin Media in trouble with police

Is this your sister or just another unsubstantiated thread?

Re: Virgin Media in trouble with police

Quote:

Originally Posted by Paul (Post 34282465)

Is this your sister or just another unsubstantiated thread?

You're so rude and insensitive.

Re: Virgin Media in trouble with police

It's a valid question...

Re: Virgin Media in trouble with police

Quote:

Originally Posted by Paul H (Post 34282467)

You're so rude and insensitive.

And you are evasive, answer the question that everyone else is thinking.

Re: Virgin Media in trouble with police

My brother-in-law had the same problem 2 years ago with NTL. An NTL engineer disconnected his line as he was on holiday.

Re: Virgin Media in trouble with police

Quote:

Originally Posted by Stuart C (Post 34282469)

It's a valid question...

It's not my sister. and it's not ubsubstantiated.

---------- Post added at 22:13 ---------- Previous post was at 22:12 ----------

Quote:

Originally Posted by Paul (Post 34282470)

And you are evasive, answer the question that everyone else is thinking.

Why does everyone think it's my sister for? :confused:
I see it now.

Quote:

my sister

---------- Post added at 22:16 ---------- Previous post was at 22:13 ----------

Quote:

Originally Posted by jcw00 (Post 34282473)

My brother-in-law had the same problem 2 years ago with NTL. An NTL engineer disconnected his line as he was on holiday.

Did they come out any faster than a pizza delivery? :)

Re: Virgin Media in trouble with police

Do you have a link to your "quote"?

Re: Virgin Media in trouble with police

Quote:

Originally Posted by foreverwar (Post 34282484)

Do you have a link to your "quote"?

Yep.

:)

Re: Virgin Media in trouble with police

I don't know about this case obviously, but this sort of thing is well documented.

Re: Virgin Media in trouble with police

Quote:

Originally Posted by Paul H (Post 34282489)

Yep.

:)

That link tries to fireup Outlook Express in Firefox and in Opera it want's me to make an account.

Re: Virgin Media in trouble with police

Quote:

Originally Posted by SnoopZ (Post 34282493)

That link tries to fireup Outlook Express it Firefox and in Opera it want's me to make an account.

It's a usenet posting in virginmedia.feedback.

Re: Virgin Media in trouble with police

Wish I had a pound for every time I'd heard of this happening, hardly breaking news....... Paul, I think you need to go and see your GP and see if he/she can help with your VM OCD :D

Re: Virgin Media in trouble with police

Quote:

Originally Posted by Marge (Post 34282546)

Wish I had a pound for every time I'd heard of this happening, hardly breaking news....... Paul, I think you need to go and see your GP and see if he/she can help with your VM OCD :D

What is OCD please?

Re: Virgin Media in trouble with police

Quote:

Originally Posted by Paul H (Post 34282548)

What is OCD please?

"Obsessive-compulsive disorder (OCD)"

How long was it going on for? Do you know?