FX Channel
 

while i am watching The Wire message coming up saying sorry you can't use this service because you are not authorised

:mad: any idea about this?

Re: FX Channel
 

A few more details might help work out what's going on here:

Was there an error code?
Could you dispel the message by pressing OK?
Is your on-screen guide Virgin, ntl or Telewest branded?
Did the picture disappear? Has it come back (if so, what did you do to make it come back)?

Re: FX Channel
 

it show blank screen when i press OK

do you have the same problem with this channel?

Re: FX Channel
 

tried a simple reset of the stb, also wipe the smart card might help

just checked the channel in my area [wessex] all working fine ?

Re: FX Channel
 

Hi,
I noticed this as well last night. I think the error code was 1010. It was too late at night to ring CS. Glad to know it wasn't just me though. Message was still there first thing this morning.:(
Pete

Re: FX Channel
 

Hi, I have the same thing on Hallmark, Five Life and Five US. Not spoken to CS yet but came here first to see if others were experiencing the same...Looks like you do

Re: FX Channel
 

It was a national outage.