Virgin remote control
 

Hi is there a new control for the virgin service. I have a v+ bow with a nice new Virgin remote. But my other STB says hit the home key but my old blue ntl remote dont have one.

If there is one how do i order on.

PS if you have any pic that would be good.

Thanks

Re: Virgin remote control
 

Just ring up 151 faults and say the remote is not working.

They will send you one.

But to avoid the charge of £12 you must return the old reomte it the bag provided.

John

Re: Virgin remote control
 

The old remote will probably have the key but it will be called something else.

Re: Virgin remote control
 

So if I did this would they send it me in the post or would an engineer come out then

Re: Virgin remote control
 

most likely send it in the post as for home key probable the ok/select key in centre

Re: Virgin remote control
 

The home key is called 'Guide' on some remotes. If you've got this remote:
http://www.redremote.co.uk/newbigblue.jpg
then they will probably send you one exactly the same as a replacement. (see pics of the other remotes at http://www.redremote.co.uk/ )