A question
 

Hey folks.

I just joined this forum, as it sure has lots of useful information about services provided by Virgin Media.

I joined Virgin Media back in November (am ex-NTL) as there are programs I enjoy on some Sky channels, but sadly, they've been taken away. :(

I am a Deaf customer, and as such, rely on subtitles. Since the Sky channels have been taken away and the introduction of Virgin Central and VOD, I tend to miss out on using VOD, as the shows are not subtitled :( , therefore, no good to me, lol. My current package is 3 for £30 (TV L, Phone weekends, and BB 2MB). As I rely on subtitles to watch my fave shows, I am tempted to switch to Sky (as much as I hate Murdoch) but I'd rather stay with VM. I was thinking of calling Retentions and explain but my wife says they might offer me a deal to keep me. What should I ask for, or accept? She suggested asking for Sky Movies (as most are subtitled) for a deal.

I am not sure what to ask or tell Retentions, as at the moment, I am not happy with our TV package now that Sky channels are gone.

What do u guys think?

Re: A question
 

:welcome: to the forum.

Regarding subtitling, well, the subtitling situation is terrible in this country. Unforetunately, I doubt that Retentions will be able to persuade the On Demand people to supply subtitles for Virgin Central, but they will almost certainly try and offer you a deal.

Whether you accept the deal depends on two things: What they offer you, and whether you can live without subtitles on On demand or Virgin Central.

Re: A question
 

Actually, subtitling is quite good, as most shows are subtitled. It's mainly on the BBC channels, ITV1 and 2, C4 Five. Rarely do I ever see subs on the Flextech channels (UKtv, Living, etc). It's funny watching the BBC News 24 subs, as they're forever doing spelling mistakes because it's live! lol! :D

I am not sure what to ask for, as I don't get much in return in regards to TV since Sky left :confused: My wife suggested Sky Movies, but I doubt they'll give me all that for £30 a month :erm: