Help needed with washer dryer
 

Sorry to hijack the forum for something so un-techy as a washing machine but on a previous thread, Handyman suggested there were some washer techs on the forum who may be able to offer advice on washing machine repairs.

I have a Candy CNW156 1500 spin washer/condenser dryer which is about two and half years old. Problem is the dryer is not getting hot. Everything else works, fan runs, condenser has a steady trickle of cold water, but no heat. I tried Google but there is not a lot of information about. Found a very helpful website that offered some generic advice including a statement about there being a problem with some Hotpoint washer dryers and as Candy owns Hotpoint I thought I would have a look. It reported that the condenser drain where it connects to the drum gets blocked with lint and can cause the thermal sensors to trip. Low and behold when I pulled it apart it was all blocked up with soggy wet fluff. I cleaned it all out and put it back together but still no heat. I have checked the thermal sensors and they are closed circuits (no resistance), also what I think is the thermostat is also a closed circuit. I have checked the heater element(s) and they have resistance (don’t know if there is one or two but there are two sets of terminals). The problem is I have no idea what to look for, I have tested everything I can think of and I desperately need some advice who knows there way around a washing machine. Can anyone offer some help.

Re: Help needed with washer dryer
 

You may be able to get a sensor kit for this model. Unfortunatly I was never very good with sensors etc. Iadom is probably the best member to be able to help I gave up washer repairs almost 10 years ago.

Re: Help needed with washer dryer
 

Go further with the testing, check for voltage at the elements if they are accessible, also are you testing the sensors while they are in circuit or did you disconnect the wiring from them first...

Please also bear in mind there may be a resettable overtemp thermostat in the circuit, this will most probably look like a white disc with a red or black button on the top, try pressing it if there is one (make sure to disconnect the power first)

Check the basics, look for burn damage on the timer, make sure if there are any microswitches on the timer, that each of them goes click when you push in the button with a small screwdriver (again, with the power off) and post the resistance readings you are getting from the elements,

lastly, check for resistance from the elements to the body of the dryer, this should be open circuit, if it isn't then it is indicative of a blown element...