The Switch Failed to Route your call?
 

Been trying to call Virgin, Sent 3 different emails, one on the 23rd of Feb and had no reply what so ever, so trying to get through on the phone.

Anyone know what i can do about the error "The Switch Failed to Route your call"?

Re: The Switch Failed to Route your call?
 

Ex tw or ntl?

What area you in? Dialing code?

Happen on all calls or certain ones? Call us and we'll find out what happened.

Re: The Switch Failed to Route your call?
 

You having a laff?

Re: The Switch Failed to Route your call?
 

Errrmm...no? That's my job afterall.

Re: The Switch Failed to Route your call?
 

If you take the time to read it, you will realise that he is getting this error when calling Virgin ;) (At least that's how it reads to me and I assume TBR too)

Re: The Switch Failed to Route your call?
 

Yeah... Dial 150, listen to the thing about sky, press 3, wait, wait, Sorry the switch could not route your call and then disconnects. Go through in the end by going to billing and getting transfered.... think i should call 151 or not?

Re: The Switch Failed to Route your call?
 

Yup, you would think highlighting the specific section i was referring to may have given that away :D

Re: The Switch Failed to Route your call?
 

Sounds like someone misconfigured the phone system. Reassuring huh :D

Re: The Switch Failed to Route your call?
 

or just that every phone line was in use, so the switch had no line to send me to to queue, and thus failed to route.

Asked someone when i go through, and was told that it was probably because it was so busy