£50 to disconect
 

Hi all new here..

just wondering if anyone can tell me why i have to pay £50 to have my virgin internet cut off, im sure when i joined virgin it was without a contract...and the reason i want to leave is because i play alot of games online and its impossible to play with 500 ping on us servers and 300 ping on eu server anytime on weekends and after 6 on weekdays!

so anyone know why i have to pay this, and if i can get out of paying it?:erm:

Re: £50 to disconect
 

Are you on BB or ADSL? When did you join?

Re: £50 to disconect
 

up to 8mb bb normaly around 3mb and joined last august/ september(wished i hadnt bothered)!

Re: £50 to disconect
 

Did you join while it was still NTL as I would expect you are paying as you are on a 12 month contract up till September.

Re: £50 to disconect
 

no mate it was virgin and i know it said no contract as that was one of the reasons i chose it because if it wasnt good enough for what i want i would just cancel!

Re: £50 to disconect
 

virgin.net?

Re: £50 to disconect
 

yeah!

Re: £50 to disconect
 

Unbelievable...trading standards?

Re: £50 to disconect
 

i phoned up a while ago to cancel and they said there was a disconection fee i told the person that i didnt have a contract and she said i still had to pay it for some reason i didnt listen to her much(filling me with crap), and im gutted because there service is absolute rubbish yet they still expect me to pay every month for a service im hardley using because its so poor.....i wana leave but refuse to pay the £50

Re: £50 to disconect
 

I Get 150 Ping on US Servers and 10 - 20 on EU Servers...Modem Could be Faulty

Do a Speed Test for us

www.speedtest.net

And Post Back

Re: £50 to disconect
 

Ofcom?

Re: £50 to disconect
 

I know someone that has just cancelled his phone line and BB and he had to pay

Re: £50 to disconect
 

He may not of have to....trust no-one!

Re: £50 to disconect
 

lol i cant download flash player because my internet wont connect to it! just tried limewire to and cant download of there either..nothing will connect lol! thats how poor my internet is!

Re: £50 to disconect
 

I Have No Problem With Limewire...