upgrade to virgin now no VOD
 

Did a set top reboot this morning and successfully downloaded the Virgin media software. All well and good to this point,then tried VOD and a message to say it is temporarily unavailable? rang 151 got fobbed off with a call back in 3 to 5 working days. my STB is the samsung 2110, and I live in the Teesside area. Can anyone enlighten me please :confused:

Re: upgrade to virgin now no VOD
 

same here mate have rang them and they will ring me back i have a tvdrive


midlans area

Re: upgrade to virgin now no VOD
 

My VOD wasn't working on the TV Drive last night in Wolverhampton but it was working fine on my standard box in the other room :confused:

Re: upgrade to virgin now no VOD
 

I have just had a V+HD installed and was hoping it was because of that (the V+ hasn't activated yet).

The Samsung I've kept for multiroom's VOD works fine.

Re: upgrade to virgin now no VOD
 

sirteuk- that happens sometimes to me too, VOD will be back soon, it takes a few hours.

Re: upgrade to virgin now no VOD
 

yeh, VOD wasn't working for me either this morning, I've got the new virgin software too...but i have used the VOD on the latest software...and my gosh, it works far far better. VERY impressed :)

Re: upgrade to virgin now no VOD
 

VOD was unavailable for me last night on both V+ and V-Box (Samsung with V software) - Loughborough.

Re: upgrade to virgin now no VOD
 

VOD has been working perfectly for me since I upgraded to the Virgin Media EPG. :) :tu:

Re: upgrade to virgin now no VOD
 

Im sure I said this in another thread, but give the poor company time to settle down, with a merger it's not as simple as connecting the 2 networks and billing systems togther and praying it works, in fact that might never happen, people seem to expect Virgin Media to suddenly excel the sum of NTL and Telewest which isn't going to happen for some time, have some patience :)

Re: upgrade to virgin now no VOD
 

just to let all of you know,that during the time after the forced upgrade to vigin that eventually VOD came back on line,it's now working perfectly.Probably took about 8 to 10 hours all told.Thanks for the input;)

Re: upgrade to virgin now no VOD
 

How do i perform a forced update to the virgin epg ?

cheers
I have a samsung 2110

langley ?

Gaz

Re: upgrade to virgin now no VOD
 

1. Take the box out from the mains.
2. Hold the top 3 channel buttons on the box
3. Plug the mains back in, keeping the buttons pressed in for around 20 seconds and let go...
4. sit back and let it update to the v software ;)

Re: upgrade to virgin now no VOD
 

Is it the same procedure for Pace Box for langley to force update VM EPG?

Re: upgrade to virgin now no VOD
 

No, there's instructions on how to update a pace box somewhere on this forum. Can't seem to find them now though... :(

Re: upgrade to virgin now no VOD
 

Cheers slyder, i'll try that tomorrow after the ntl/virgin engineer has been in to sort out the E006 message that keeps appearing when i need a pin !

Gaz