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-   -   Phone Call to C/S (https://www.cableforum.uk/board/showthread.php?t=33607509)

ricke17 06-02-2007 17:06

Phone Call to C/S
 
I just called Customer Services to clarify whether I could order installation of the V+ box on Thursday to be met by "we haven't been briefed yet" answer.

I live in London.

Any ideas folks?

Rick.

MovedGoalPosts 06-02-2007 19:30

Re: Phone Call to C/S
 
I dare say CS people are struggling to keep up with the changes that are coming out at the moment. Did you ask for either TV drive or V+. If they wern't thinking laterally their systems might simply not accept V+ yet.

On the other hand tv drive isn't properly enabled yet in all areas.

ricke17 06-02-2007 19:57

Re: Phone Call to C/S
 
Ah ok - I asked for V+ - should I call backand ask for TV Drive?

MovedGoalPosts 06-02-2007 20:17

Re: Phone Call to C/S
 
It's worth a try, but no guarantees.


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