Ethernet versus USB modem connection?
 

Hi all, this is my first post.

Late last night my 10mb BB connection went down and was still down when I came home from work today. Rebooting the PC and modem didn't work so I contacted NTL tech support. She said my ethernet settings had probably been corrupted. I was told to connect my modem via a USB cable and install a driver from my original CD. It worked!

The thing is, I remember reading in several places that ethernet was better. I asked if I could return to my ethernet connection and was told to try it in a couple of days because it 'might come back'.

Seems strange and a bit vague that it "might come back", just like that? Can I not repair my ethernet connection somehow?

Re: Ethernet versus USB modem connection?
 

What oeprating system?
You can try powering the PC and modem off, leave for a few mins, disconnect USB, re-connect to ethernet, power up modem, wait for lights to settle, power up PC. Check connection by firing up the browser.

Re: Ethernet versus USB modem connection?
 

Ethernet is certainly better than USB (less processing load on your PC)

Could be a whole range of things stopping your ethernet port working.

When you plug the ethernet cable in what results do you get from an c:\>IPconfig ?

Presumably you've checked the obvious things:
- it's not disabled (check the "Network Connections" folder)
- the ethernet status lights come on on the card/modem when the cable is connected

Re: Ethernet versus USB modem connection?
 

Wow such rapid responses! :)

OS is Win Xp Pro SP2.

Ta Paul, I'll have to try your suggestions later this evening and will report back.

---------- Post added at 21:26 ---------- Previous post was at 21:24 ----------

Nope, it's not disabled. It has a yellow exclamation mark and a note that there's little or no connectivity.
The status lights were all ok, and as they should be even when I had no connection.
I haven't tried that command. I'll get back to you.

Thanks :)

Re: Ethernet versus USB modem connection?
 

In my opinion, uninstall the CD gubbins, turn everything off, unplug the usb lead, from the modem, re-connect the ethernet lead & turn the modem on - let it settle down for a minute ( synch & ready lights should be lit & steady).

Turn on the pc - let it boot........

- does it work, now?

oops, sorry ;)

http://www.cableforum.co.uk/board/sh...30&postcount=2

:)

Re: Ethernet versus USB modem connection?
 

Whenever you change anything with ntl modems especially changing from ethernet to usb you need to remove the power from the modem for a few seconds. Ntl modems associate thier ip address via a mac address hardcoded into the hardware they connect to (pc's , routers etc). This mac address can only be released by a reboot.

Re: Ethernet versus USB modem connection?
 

I disconnected my Linksys wireless router ( um, perhaps I should have mentioned this before) , reconnected my modem directly to my PC via ethernet, rebooted the PC and the modem, and it works.

There's still no connection when I'm hard-wired to the router though :(

When I run the command c:\>IPconfig, I get the error.. 'Windows couldn't find the file', even now, while I have a connection :erm: What should I get?

Ta for the replies :)

---------- Post added at 23:16 ---------- Previous post was at 23:00 ----------

Whoops!! :erm: :rolleyes:

I just moved my router and the ethernet cable connecting it to my PC, just fell out. It obviously wasn't plugged in properly. All is well now!

Thanks for your trouble :)

Re: Ethernet versus USB modem connection?
 

:LOL: