outlook express prob
 

Have just set up new computer and want to use outlook express to recieve my NTL emails. It seems to be sending mail OK but am unable to receive any just keep getting pop uo boxes with request to enter correct password - have checked and rechecked password and using username ...@ntlworld.com as following instruction on thread on this forum, and pop.ntlworld.com and smtp.ntlworld.com.

any ideas?

many thanks

Re: outlook express prob
 

Do you need the @ntlworld.com?

I dont remember using it for mine.

Ryan

Re: outlook express prob
 

just checked mine and I don't think you do

Re: outlook express prob
 

If that fails to work, try deleting the account from Outlook Express completely and start again, happened to me a few times.

Re: outlook express prob
 

Def don't want the @ntlworld.com in the username. That's what causes the error in the OP.

BTW, :welcome: to von555

Re: outlook express prob
 

If you include @ntlworld.com in the username then it will not work.

Re: outlook express prob
 

Many thanks for all your help - it worked and have now been able to set up outlook express.